Further information: Hi. Please confirm availability with us before accepting the quote. When you want the pickup to be made? We can offer you the best price and better delivery services. You pay what you see. There are no added extras or hidden costs. We can negotiate everything, JUST ASK!!! Please spare a few moments to scan through our feedback. If you are about to accept our bid, please ask before the confirmation that we are still free for the day.! Best Wishes. Mike

Question: Hi Mike

I have bought the Piano on Ebay and need it picked up delivered. Ideally, collection from its location in the house at EN7 6UN and delivered and taken inside at GU10 4LA. The delivery address is pretty flat with a step up to the front door - plenty of access. I do not know about the collection address, but it must be OK since the piano got there, right?

The collection date ideally would be this saturday morning on the 16th - the seller is not around in the week. Deliver to GU10 on the same day please.

If this is all good then let me know and I will send you the full addresses.

Thanks, Phil - (11-12-2017)

Response: Hi Phil,
Here is our availability: collection on Thursday 14th, delivery on Tuesday 19th; or collection on Saturday 16th with delivery within 3, 5 business days.
please advise when is more convenient for seller.
Regards,
Mike - (11-12-2017)

Question: Hi Mike

Collection on the 16th will be great. Are you able to guarantee delivery before the 22nd? If so, this will work for me (as long as you give me warning of the delivery before it arrives...).

Thanks, Phil - (11-12-2017)

Response: Phil,
If you accept us very soon, we will book the delivery for Monday 18th or Tuesday 19th.
Our manager will contact each end a dauy before to confrm the 3 hours window, but only if the collection end is ground floor too. If there is 1st or 2nd floor - only 2 man team cannot carry it and we will not be able to complete the job.
If everything suits you, go ahead and accept us.
Regards,
Mike - (11-12-2017)

Question: Hi Mike
If you can make it Wednesday, Thursday or Friday that will be better. Monday/Tuesday next week is bad for me…
The collection looks like ground floor.
If you can make the second half of next week then I will proceed.
Thanks, Phil
- (11-12-2017)

Response: Phil,
Will delivery on Friday 22nd or Saturday 23rd work for you?
Thanks
Mike - (11-12-2017)

Question: Friday 22nd would be perfect. Can we go with this? - (11-12-2017)

Response: Sure, go ahead, accept our quote, pay the deposit and provide us with full collection and delivery addresses and all contact details.
A day before arrival, we will contact each part directly to confirm the 3 hours window.
Regards,
Mike - (11-12-2017)

Question: Great. I am awaiting the full collection details from the vendor so I will forward this shortly.
Thanks, Phil - (11-12-2017)

Response: Thank you for accepting us Phil.
Looking forward to the full addresses.
Regards,
Mike - (11-12-2017)

Question: Collection details: Scott
16th December
4 Old Grove Close
Cheshunt
Waltham Cross
Hertfordshire
EN7 6UN
Telephone: 01992 638842

Delivery Details: Phil Radford
22nd December
High Pines, Farnham Road
Holt Pound
Farnham
Surrey
GU10 4LA
Telephone: 07872 195192
- (12-12-2017)

Response: Hi,
Thank you for all the details. We have updated the info in our database system and will take care of the rest.
We will keep you updated.
Best regards,
Mike
- (12-12-2017)