Our company has a young staff, but with vast experience, well trained and able to prove that your choice to work with us is the best one.
Our field of activity includes both Europe and United Kingdom.
Recent Feedback for tesla_couriers
|Cast Iron Claw Foot Bath||toni_fellows||I would recommend these guys to anyone..they keep in contact and get the job done quick. We have used them each time and have always been happy. Thanks again|
|pick up high rise chair||howard-p2||Very good communication.The job went smoothly from start to finish.The price was very reasonable as well.I would definatly use them again.Excellent service,highly recommend.|
|Mobility Scooter (NO Batteries fitted)||ajwrigley||Their email communication was overall good, the item was collected within the allotted time given by them and delivered in the same, so on time and did what they were contracted to do. Generally I'm very pleased with the service and will likely use again in the future as they are centrally based for travel to all area's. Thank you chaps...|
|Woodworking machine||berry.alex||Excellent service. Very pleased. This is the first time I have used a courier and it worked better than expected. Very good communication. Will be using again!|
|Bed frame dismantled no mattress||maggiepress||Collection and delivery times were stuck to so I was happy. Good communication,|
|Phillips Sunbed||elitepersonaltraining||SUPERB DELIVERY SERVICE WILL HAPPILY USE AGAIN THANKYOU|
|K series liquid nitrogen tanks 3K||budandbullet||The price was competitive and the contact with the company was good as it was a slightly complicated process with 2 different delivery addresses. The goods were picked up and delivered as organised. The only negative I have is that the man who picked up the goods came into the house with dirty boots on and left numerous dirty marks on the carpet. It took some time to clean these off. I know it is sometimes a pain to remove boots but an attempt to clean boots before entering a carpeted house is a good idea! Otherwise all good.|
|Television unit boxed||sylviagarnett||Good Communication through out . Driver arrived at time stated|
|Counter 1.8 meter long||mero_tnt||These guys have just done a great job, bringing my massive Counter Bar with out a tiny scratch. Very affordable price with no hidden fees. I will definitely recommend them and also use them again in the future. Well done guys and thank you.|
|Oak Sideboard||davina.macdonald||Excellent service and great communication..delivered within time slot with no issues.|
|Waring and Gillow Majestic Oak Two Drawer Single Shelf Cabinet||amdelaney||Highly recommend. Great service. |
Response:Dear Customer, Thank you for your feedback - it means a lot for us. Looking to more orders together. Regards Mike
|Knee Hole Vintage Desk Oak Project Original School Office||suzanne.1996-1||Great communication, competitive quote, fab service. Arrived early in the agreed window despite adverse weather conditions.|
Response:Dear Suzanne, Thank you for appreciations. You are welcome to contact us for future jobs and we promise to do our best to make you happy. Regards Mike
|Table tennis table||isobel.neason||Item has just arrived- very reasonable price - friendly and helpful delivery men - thank you for a great service |
Response:Dear Ros, It's very important for us know that you are satisfied with our services - thank you for taking time and share your impressions. Happy Holiday Season! Regards, Mike
|Classic Victorian Wooden Hinged Wardrobe Cupboard Cabinet Doors with Knobs||sa.brewer||Great communication. Great delivery drivers.
Response:Dear Customer, Thank you for your positive feedback. Looking forward for more orders together. Regards, Mike
|UPVC Front Door with sidelights.||craig_s96||Excellent communication. Fair price, quick and efficient. Highly recommend.|
|2 Bed House Move||douglasrobson2016||Very pleased with the service provided.|
|Thermalec pool heater 36 PHR, DLX3, Used but working.||krd||Very efficient service.|
|Vintage Jay Be Copper Colour Metal Bed-frame 4ft 6"||imlovelylaila||Good communication before the delivery. Courteous driver. would recommend to other users.|
|8 m.p.h. motobility scooter colt pursuit.||peterjohnhill||Very good - no probs, attention to detail - always essential|
|Itaian style white oak effect cabinet||staylor91||Good communication for the delivery. Swift and friendly service.|
|Lacron 700mm Top Mount high rate, pressure, Swimming Pool Sand Filter equip||theclooneywhittakers||Picked up and delivered as agreed,no problem.|
|bed||password123||Good communication and delivery all fine and on time.|
|Chest of draws||janethyde||Efficient, professional, fantastic service|
|Foldable tread||mukiibi55||Excellent service|
|VÖLKER 2080 Adjustable 4-Section Profiling Bed & MEDI-PRO Plus Mattress -||smedleyryan1||Excellent service,keep you well informed, driver very helpful. Would definitely use again. Thanks John|
|van door||raymondkelly50||Delay in delivery.
Bad communication...kept on asking for money to be sent even though it was sent when originally asked and proof of payment provided.|
Response:Dear Raymond, Thank you for your feedback. The small delay was caused due to adverse weather conditions. Regarding asking payment - most probably it was a techinal problems and the email was sent few times. Feel free to contact us for future jobs and we will be glad to assist you. Happy Holiday Season! Regards Mike
|Dining table and 6 chairs||garybartels||Deliver Was prompt But sticker put on table leg took ages to remove so not to cause damage I understand they must identify items to be delivered but there must be a better way than this on a dinning table leg|
|32 inch Roulette Wheel||jhehir1972||No paperwork to show receipt of goods on collection|
|Electric loft ladder||adrianc1109||All good|
|Superb 7ft. Reclaimed Pine Farmhouse Table and Eight (8) Chairs - Shabby Ch||andy-6700||We had a less good experience this time than last time. Certainly the goods were delivered without damage but the timing was all over the place with neither me or the seller knowing quite when to expect them. I don't want to say I wouldn't use them again but neither would they be my first choice, shame there's not a maybe option below. This is a shame as last time we used them everything went swimmingly well.|
|Knitting Machine Empisal Knitmaster||smc-e||Very difficult to communicate with as I kept receiving messages with contradicting information that were also not in clear English. After paying a deposit I received a message with new collection/delivery arrangments that I had not agreed to. Delivery Quote Services have given a refund of my deposit however.|
|range cooker||gilbertk100||Positives - I was offfered a very competitive price which I accepted. The delivery guys did a good job of unloading and carrying large cooker through to kitchen. i did tip the delivery men.
Negatives - I arranged for afternoon delivery but did not get cooker until after 8pm.
I was told that the delay was down the fact that I wanted 2 men. This was something that we had agreed in the orginal emails.
I was unable to contact company by phone. When I requested the co-ordintation Sylvester phone me he said he was unwilling to use his personal phone to call me.
Response:Pozitives - Thank you for such words. Negatives - It was an internal error, sending 1 man to you. That was the delay problem. About calling, you phoned me out of working hours. Thanks
|Antique Bedroom Set 1930s||veesun||The delivery person is extremely nice. However, the HQ person keep changing the delivery time and lots of issues trying to sort it out. If you don't mind, endless email correspondences or wasting time arguing with the person then it can be for you. I don't usually leave feedback. However, in this case I have to as they put a few dents and scratches on my vintage 1930s bedroom suite but denied it. It is very obvious that they are damaged via transit as the dented mark are outside the packaging which I've paid extra for. The packaging which I have paid for is just some cling film! Which is ridiculous, as I thought it would have at least been bubble wrap. They are a pain to deal with and I cannot be ask to argue with them anymore as it's a waste of my time. I will avoid them at all cost in future. |
Response:Are you serios ?!! Please, don't talk no sens. Between all your items we have put bubble wrap + cling film and blankets. All those dents had been observed buy us at the pick up point, so it's not our fault. And why you did'nt wrote here that our van had been waiting your Vendor for 3 hours ?! And at delivery waiting you for 1 hour. Why you did'nt left this in your feedback. Ashame of you. Thank you.
|Bath -new 140x 110x40 cm||leona.maja||This company has worked under the name Proovia. They have caused us financial damage of over £500 and refusing to take any responsibility. Thaey have transported bath sitting on a thin edge and broken it and need to take them to court now. Despite having witness who testified inappropriate handling of the bath they won't admit mistake.
They arranged pick up when we were at home so they can inspect the item. The day before they said they canjot come at 5pm but only earlier and it is OK to wrap it. When they damaged it they denied any responsibility stating it was wrapped. DO NOT USE THIS COMPANY since they are highly unproffessional. Now we need to even pay them to return the bath to us since bathroom store rejected the bath. We received no receipt for previous payments. |
Response:Dear Customer, The bath was handled with care and delivered in the same conditions. It was bubbled wrapped and you were informed that if it is packed and we cannot inspect it before collections, we are not responsible for any claims after delivery. We are not aware about Proovia Company, may be you confused us with them?! Happy Holiday Season! Regards Mike
|Antique Victorian Continental Pine Cupboard with Glazed Doors||kimmacwilliams||Dreadful communication. Despite emailing addresses, we were asked for them again...hadn't read email. Then eventually, when I thought we had agreed dates for pick up and delivery, I received an email with different dates saying "as we agreed"...dates which were not convenient as we were going away! After several phone calls, I managed to get it sorted. The wardrobe was delivered on the day I had requested but dumped just inside the hallway...no offer to help my husband to get it upstairs. Better price than others though if you can stand the hassle!|
|suite and wedding dress||rachelsmith277||Awful service, accepted job then contacted to say they would do 28th pick up with 30th delivery which is not the dates I requested, asked to cancel and not heard back yet|
Response:The customer accepted us without checking our availability. We have tried to offer other days, but he didn't want to accept. The order was already canceled and email sent with instructions how to receive the deposit back.
|Samsung 55" UHD TV||robwillis||Appalled with the way my TV was handled. The guy tried to wedge a 55" TV in the front foot well thinking it'll be safer. He then said he didn't have much room in the van after realising it wouldnt fit in the footwell. He part slide, part chucked it on top of whatever was already in the Van. Only about half of it was actually resting on something, I complained, he then moved it into something higher but with about two thirds supported. Said it'll be fine and shut the door. Needless to say I spent the next few days very worried about what condition the TV would be in when it was finally delivered. Fortunately it was delivered without damage. Communication was also good with the company|
|2 storey wooden playhouse||katiegill55||A totally unprofessional service I am sad to share. Not only was it difficult due to the language barrier but also there were failed attempts to collect my consignment on more than two occasions upsetting the point of collection and obviously ourselves. They changed dates and times repeatedly ignoring the original instructions.|
|Double mattress||dee.price||Got text on morning of collection/delivery to say van had broken down. Called them. Explained to lady that we had to move out that day. Asked for call back within the hour to confirm either way if van could be fixed or whether we should panic and look elsewhere. No phone call received. Just another standard text several hours later saying they could not complete the job. Despite reinforcing the fact that we had to move out on the Saturday - was then offered the MONDAY!! (Via a text). No customer care at all. Left us in the lurch and couldn't care less sadly.|
|Table and 4 chairs||lynneborucki1||I had the most stressful experience, not only for me, but the seller... There was no communication whatsoever!!! Unless I rang them, which was a total of 6 possibly more... From the furniture being picked up (1 day later than was arranged) it took 6days for it to be delivered, and that was because I rang them to see what was happening!!!! Never again!!!!!|
|Woodworking bench 150kgs||stuartfgreen||my good where not protected in transit also they were stored for days and moved from one van to another also their second quote was a lot dearer .I informed Steel Trans including pics but my complaint was dismissed|
|single seat and a double seat of a bus||ian-110||Awful.....bad communications tried to charge extra for paypal can't speak English.......Avoid!|
|Brown leather three seater settee and armchair||janeatyre7||Although the collection and delivery were made on time and the delivery men were helpful the communication needs to be better.I accepted a quote from one company only to be contacted by email from Steel trans who turn out to be the same company. When my leather furniture was delivered three large stick on labels had been attached...one on the fabric part behind cushion on chair but on top of both arms of the sofa.When we peeled them off the glue was so strong that it peeled off the surface of the leather,leaving two large areas of rough,lighter leather. We showed this to the delivery men who apologised but said it was the lady in the warehouse!!|
|FLOOR STANDING MIRROR||cameronhouseshop||Let down badly by the company advised that unable to collect until 6pm when the warehouse closes at 4:30 pm.Tried to call back to discuss no answer finally emailed asking what was happening only to be told could do delivery next week , Just not got enough i am afraid , I now have to let down my customer who waited in all day !!!|
Response:Miss Cameron. We waited 1 week for you to send pick up details and sellers telephone number. And you had sent them on Friday when we had no VAN in that area. It's not fair - to talk nonsense. Thank you.
|Chaise longue||cbaker||Agreed to pick up and deliver on Thursday changed to Friday. Finally delivered on Monday afternoon. My wife took day off work to accept delivery. Only one man to move substantial item. They did telephone to explain delay when van broke down. |
Response:Mister Colin. Thank you for such sweet words. You are the rudest and grumbler person I have seen in my entire life - lacking any logical reason. We agreed for Pick UP on Thursday or Friday with delivery on Sunday (i can atach a screenshot of our conversation)and no one noticed us about your wife's day off (this is not our problem). About help at unloading you said you'll help the driver and canceled our 5 pounds offer for an aditional man for helping. Thank you.
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