Daily services by air.
Weekly services by sea.
Daily road services throughout UK , EUROPE & SCANDINAVIA
Specialists in Australia & New Zealand with offices in Melbourne , Sydney & Auckland to assist with all destination formalities.
Removals service worldwide.
Choice of assisted and non assisted moves with 1-5 man team to help for ease of packing , loading and offloading.
Packing materials provided at extra costs , please check with us via email if you have specific packing requirements.
All items must be suitably packed , we reserve the right to refuse unsuitably packed items for safety reasons.
All prices based on the customer loading and offloading there own cargo unless otherwise agreed in writing with a senior member of staff.
All items must be listed , additional items will incur costs and must be paid in full before delivery takes place.
All business transacted under our terms and conditions a copy of which is emailed with all booking confirmations.
INSURANCE COVERS A MAXIMUM OF £50.00 PER PACKAGE / SUITCASE OR BOX - IT IS ENCOURAGED FOR YOU TO TAKE OUT YOUR OWN ENHANCED POLICY.
Recent Feedback for shipper.online
| Rating | Description | Customer | Comments |
|---|---|---|---|
| woodburning stove | pineapple100 | Very efficient and friendly operation. Would certainly recommend them to anyone needing a courier service. Response:Glad our guaranteed next day uk service worked for you. | |
| Boxed Animal figure. | dick_hood | All good here. Fast communication and arrived on time. Response:Many thanks for using our premium next day uk delivery service | |
| TV | ajunels | Positive Response:I'm glad our office looked after you many thanks | |
| wilwood dynalite brakes honda eg dc2 ek 300mm | monkichi | Thank you! superb service! | |
| Remanufactured Gearbox for fiat ducato van | drewell | Really excellent service. Delivered to Sweden on time and at a great price. One very happy customer will use them again! Response:Thanks for your feedback glad we could provide you with our usual express services to Sweden. | |
| Parcel containing clothing | danrose8 | Quick delivery - 4 days from UK to Australia. Response:Thanks Dan | |
| Rolltop Desk - old, but not antique | alex.von.fintel | Easy, quick, cheap. Response:Thanks | |
| sander | hegaleon | Excellent company to deal with and made complete delivery without hassle. Pickup 15 mins within window agreed; very pleased with this company and will use again. Response:Thanks for your kind words. | |
| art piece | giomar | Just an absolutely great service overall. Also superb and friendly customer service! highly recommended, will use again soon. Response:Thanks for your kind words. I am happy our white glove service met the standard of service you were expecting. | |
| Hi-fi equipment | alteeza1 | John is a very thoughtfull and considerate shipper. Response:Thanks for your kind words. | |
| Suspension, braces | clivebmx | Excellent, competitive price and always kept in contact :)
Will be using you again! Response:Thanks Clive | |
| JAGUAR XJR XJS XJ40 XRJ ALLOY WHEELS...!!!... | runjorge | Good communication. Great execution. Highly recommended. Response:Thanks hope you enjoy your new wheels | |
| Honda civic ek9 type r complete engine+gearnox b16b engine lsd loom etc | argo119 | Exellent service and communication. Hope to deal with you again. Thank you Response:Hope you enjoy the new engine looked a cracking piece of equipment | |
| 1 box 10 kg | markspeed42 | There was a lack of correct communication between my Email instructions initially. The shipping company stated that it would be DHL but it was with UPS so consequently missed a day at pick up. However the parcel WAS delivered on time for my daughter's birthday but left at the depot for them to collect. For this reason I will give a positive feedback Response:Good Afternoon, This wasn't the case. DHL came to collect the item from the university and came away empty handed we then sent another courier back in next day free of charge to make a second attempt which was successful this was done despite the failed collection being your fault. We attempted delivery twice at destination and your daughter wasn't in, we left your daughter a calling card and requested she collected from the local depot. Regards John | |
| Personal effects | wendypmarshall | The communication was prompt and professional and the speed of service was exceptional. Highly recommended. Response:Thanks for your kind words Wendy good luck in your new home | |
| 2 boxes and 1 parcel | johnharold | Excellent!
Absolutely first-class service - emailed for quote on a Sunday, collected from UK on the Tuesday and delivered to Spain on the Friday!
Impossible to get service like this nowadays.
The price, too, was very reasonable.
Would certainly use them again.
John Harold Response:Thanks for your kind words John all the best on you're new venture. | |
| A pallet of house hold goods | logansbg | We sent a pallet across Europe . John answered all my questions honestly and quickly . It was picked up on time by a very polite driver . I was phoned by the courier at the other end to ask when I was in . It was delivered at the time they said . All in all I can not fault the service and will be using them again it was easer than posting a parcel at the post office . This company and John in particular deserve your trade and you owe it to your self to use them if you want service and value and honesty in today's market place they stand out . Thank you so much John. Stuart and diane. Who moved from York to Bulgaria . Response:Hi Stuart, It was a pleasure to help you relocate to Bulgaria I hope you have a very happy time in your new venture. Regards, John | |
| 3 large suitcases | pollysj | Genuinely unbelievably good service. The bags and boxes made it home before we did. And everything in good order. I got replies to queries very quickly even late at night and first thing in am. Not only would I recommend them but would use them again in a heartbeat! Response:Thanks for your kind words Polly | |
| PERSNAL BELONGINGS | omerh | OK | |
| Picture | catherine_anne | So the parcels were picked up Friday, I was told it would be 1st thing in the morning. I called at 12 noon as no sign of courier to be told it would be 3pm. At 4:30 no courier, he arrived 20 mins later. One of the parcels arrived earlier than scheduled the other arrived on time. The larger parcel box is apparent damaged. We have yet to speak to son and get pictures. It’s a Christmas present and didn’t want to open it until then but I feel like it needs to be opened incase the goods are damaged. The very strange thing is that the large parcel got all the way to USA to be sent back to EMA then was sent back to USA, so it did the journey twice !! We will be in touch re parcel tomorrow once it’s been opened. I have left the boxes below for would I use the transport provider again as John who we dealt with at the shipping place was really great & extremely helpful. | |
| Due giubbotti | christian.malizia96 | Yes Response:Thanks | |
| ENGUINE FOR A WOOD SHREDDER | lh.services | very good | |
| An antique sideboard | maya.andert | Dear Sir/Madam,
I pressed accept by mistake, I havent accepted the offer yet and srill trying to call the company for more information.
Kind regards,
M Andert Response:Please call our offices and we will be glad to assist | |
| fileing cabinet | ravigor2-1 | ok too late responce and then afterwards 100 of responce not quick in replying | |
| Crated sofa and ottoman to Norway | jonatbark | all good. Response:Thanks for using our air service to Norway | |
| plaster | sarahandrob-1 | I was VERY disappointed by the service provided by UK Distribution Ltd. John clearly avoided my calls and emails after the proposed delivery date had passed and I was trying to determine the ETA of the pallet.
He also quite clearly stated that he never uses such poor services as Palletways as they damage the goods in transit - however - it was Palletways who delivered the pallet !!
A terribly poor service, and attitude. I certainly will not use this company again, nor recommend it to others.
This delayed delivery (3 days late!) meant that my husband lost his work contract and lost money. I would therefore like to demand somesort of financial compensation.
Sarah Berry.
Response:THE DELIVERY WAS DELAYED DUE TO ONGOING ISSUES IN CALAIS , IMMIGRANTS SETTING FIRE TO TREES AND THEN SENDING THEM INTO THE MAIN MOTORWAY , THIS MAKES THE TRUCKS STOP AND THEY ARE THEN LOOTED. WHILST WE APOLOGIES FOR THE 3 DAY DELAY WITH DELIVERY THE SITUATION IN FRANCE IS ABSOLUTELY HORRIFIC AND WE HAVE NO CONTROL OVER THE IMMIGRANTS NOR DO WE GET ANY HELP FROM THE FRENCH POLICE. HAVE A LOOK AT THE DOCUMENTARY KATIE HOPKINS JUST TOOK PART IN WHERE SHE SPENDS A WEEK WITH A UK LORRY DRIVER IN FRANCE YOU WILL BE HORRIFIED AT WHAT YOU SEE AND THAT IS WHAT WE HAVE ON A DAILY BASIS. IF YOU NEED ME FOR ANYTHING YOU HAVE MY PHONE NUMBER AND EMAIL ADDRESS , YOUR PACKAGES ARE FULLY INSURED AND WE CAN PROCESS A CLAIM IF REQUIRED. | |
| 2 Bed Flat Move | kris_steele-1 | A complete cowboy company. Many problems, of which the worst was losing a box in transit and refusing to honour the insurance. The Company Director, Mr. John Boyes, refused any correspondence on the matter, and is now seeking to dissolve the company. I have taken legal advice and am suing Mr. Boyes for not honouring our contract.
Response:Dear Kris, You insured all 26 boxes for a total value of £3000.00 and then claimed that one box went missing with £3000.00 value , when prompted for receipts you simply had nothing to back up the claim and it was rejected. | |
| t shirts | zarinz29 | Awful service!!! Delivered late. They acted like a middle man but got paid for nothing!!! I did the following up with DHL when goods were delayed - DHL apologised offered a form of compensation. This information was passed onto world freight a chap called John who agreed he would reimburse me. 2 weeks later it is a coincidence we cant get hold of John??? We then speak with Jack who seems to be unwilling/uncoperative and suggested that they were not going to reimburse any costs although i have this in writing from his colleague John!!! AWFUL SERVICE!!! STAY AWAY!!! NEVER USE THEM AGAIN!! AS THEY INTEND TO KEEP ANY REIMBURSEMENT FROM DHL - HOLD ON A SECOND WHEN IT WAS MY GOODS/MY CUSTOMERS WHO SUFFERED!!!! Response:Delivery with DHL within 4-5 days of collection. You owe me £6000.00 in hmrc duties and taxes which I will get via the courts , how this feedback is allowed to be left is beyond me , a disgusting person to have dealt with and ruins 3 years of hard work with complete and utter lies. | |
| bike tools | ballantine_341 | Disgrace,never paid Globelink so my paperwork was never released.I had to pay $458.13 to globelink $107.00 to customs and $484 to Chambers then $211 to budget to hire a van and $40 for diesel .I paid for a door to door service which was £710.22.Do not use this Provider Response:You were aware no customs fees were included and at no point did you contact me to raise any concerns , why is this ? seems strange you would not contact anyone if you were so heavily out of pocket. You are already aware as a gesture of goodwill we have issued a refund to you , however if you dont bring problems to our attention how are we supposed to correct them ? | |
| Painting (need packing and shipping) | fredericbach | I want to take my time and make a special effort to describe the services supplied by this company.
From the word “Go”, it was amateurish, inefficient and dishonest.
Amateurish in how they used bubble-wrap, and nothing more, to create a sturdy packaging.
Inefficient, in how it took over a month to ship a parcel from the UK to Switzerland.
And dishonest in how they lied repeatedly about having done the job when they hadn’t, ended up subcontracting the job to UPS and charging me double the amount (includes the price of the bubble-warp), claiming I had to get in touch with UPS when this is what I paid them for, claiming the parcel had been lost when they had forgotten to ship it, claiming the label had fallen off when the parcel still had not been sent, hanging up on me, insulting me, refusing to pick up the phone, being constantly on answering service, claiming they would take care of things and eventually doing nothing, and it seems there will never be enough space to list them all.
Avoid At All costs.
Response:We collected your package and bubble wrapped the item at your request , it was you who didnt want to pay for the item packing in a case claiming it was too expensive. The item was sent on our fully tracked service what cant speak cant lie. When the item arrived in Switzerland you were aware import duties and taxes must be paid , however you seemed to think the more you shouted down the phone at me the more likely we were going to crumble under the pressure of your constant obcenities , we only tolerate so much and the phone was put firmly down on you because the words you used are not acceptable. Again you swore and bullied our young office junior in a desperate attempt to evade taxes , your behaviour in any warp of life is not acceptable. You got exactly what you paid for a fully tracked service with bubble wrap for your item , the delay was purely down to you trying to evade customs duties and taxes. | |
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