Daily services by air.
Weekly services by sea.
Daily road services throughout UK , EUROPE & SCANDINAVIA
Specialists in Australia & New Zealand with offices in Melbourne , Sydney & Auckland to assist with all destination formalities.
Removals service worldwide.
Choice of assisted and non assisted moves with 1-5 man team to help for ease of packing , loading and offloading.
Packing materials provided at extra costs , please check with us via email if you have specific packing requirements.
All items must be suitably packed , we reserve the right to refuse unsuitably packed items for safety reasons.
All prices based on the customer loading and offloading there own cargo unless otherwise agreed in writing with a senior member of staff.
All items must be listed , additional items will incur costs and must be paid in full before delivery takes place.
All business transacted under our terms and conditions a copy of which is emailed with all booking confirmations.
INSURANCE COVERS A MAXIMUM OF £50.00 PER PACKAGE / SUITCASE OR BOX - IT IS ENCOURAGED FOR YOU TO TAKE OUT YOUR OWN ENHANCED POLICY.
Recent Feedback for shipper.online
| Rating | Description | Customer | Comments |
|---|---|---|---|
| Carbon fabric | teodor | Great service, delivery from China to UK in 2 days Response:Pleasure to have dealt with | |
| 2 life size dolls weight 33kg | caroline-10 | Initially I was a bit wary about shipping such large items over such a distance but my fears have been put at ease by the ease at which this company has made it. This has potentially opened up a whole new market for our business which we otherwise would not have explored.
I've just had confirmation from the buyer overjoyed that these items have been received in perfect condition. It took only 4 days to ship them form the UK to Canada, including getting through customs.
I've found this company to be professional and efficient throughout the process. Communication has been good and I cannot fault the service at all.
I would definitely recommend to others, and would use again.
Thank you. Response:Thanks for using our express service to Canada and glad we have proven exporting with our help is easier than than people may think , any potential customers please remember we guide you personally every step of the way via telephone so nothing to be worried about. | |
| triumph spitfire boot lid | ricpo | I was convinced to use this company by the positive feedback I read here and I have to say that even so I was extremely impressed. From start to finish the transaction was faultless and, though not quite the cheapest bid I received (the cheapest having very little feedback), the price was reasonable. I will certainly use next time. Response:Thanks for using our service to Sweden | |
| Flamenco Guitar | julian.everett | Excellent service, communication and patience with a difficult pick-up - thanks a lot! Response:Thanks for using our service from Spain. | |
| Bicycles | mikekchar | Overall positive experience, but with some caveats. We were trying to ship our bicycles in our move to Japan. They were very helpful, accommodating and prompt in dealing with us. Because bicycles are oversized, even though they were in bicycle boxes, other shippers were asking 10x what they offered. The downside is waiting for a little over a month for them to arrive and dealing with customs on the other side ourselves. On the positive side, our bicycles have apparently arrived. On the negative side, we are still trying to get them through customs. There seems to have made a mistake about which company would ultimately arrive with the bicycles and gave us the wrong contact number. This was not as problematic as you might imagine because the other company directed us to the correct one. There was also some confusion because the shipping companies are set up to deal with shipping of sold items (for which there is duty) and this is luggage that was following on (for which there is no duty). Ideally they would have sorted this out ahead of time, but it is understandable why they could not hope to understand all of the shipping/duty rules of every receiving port. They told us ahead of time that they didn't understand it, so we were forewarned. Overall positive experience and good value for the money. However, one should be prepared to put in the effort on the receiving side and expect some confusion. Response:I personally do not agree with your feedback , having tried to contact you for 6 weeks + it was only after nearly two months contact was made. Neither you or the consignee spoke any Japanese with made communication with our agents difficult , the job is now being rushed through , all of which could have been avoided had you followed our simple instructions or returned one of our 20 calls or emails over the 8 week period. We are here to help however you simply ignored us which did not help proceedings. | |
| steel gas barrel | kate-3 | Very quick and professional service. No Hassle and easy to deal with. Response:Always a pleasure Kate , thanks for the booking. Regards, Jack | |
| Bronze bell eBay item number:251656438819 | sergey.ewp | Great shipper!
Thank! Response:Thanks for using our service to Finland. | |
| refrigeration unit | mgc_bryan | Large unit brought by lorry/sea from Italy to UK. Very prompt attention all the way. No nasty surprises. Response:Thanks for using our express Italian service | |
| power wheelchairs & electric scooters | freedomwheels | prompt attend Response:Thanks for using our express next day delivery service. | |
| Electrical room heater | rniraj | Shipment was destined for India. Shipped from the UK. The quoted price included door to door delivery inclusive of all customs duty and excise. All issues were well managed, dealt with and resolved by John. Special thanks goes to him for resolving all matters. *Takes complete ownership of the shipment delivery *Keeps customer well informed *Promptly acts upon when contacted for issues with the shipment *Professional *Trustworthy *Follows up and tracks the progress *Honest *Delivers what is promised *Efficiently engages responsible parties for the door to door delivery *Well experienced so knows what issues could arise and informs customer before the shipment leaves the country *Cares and makes himself fully available for all matters related to shipment I would definitely use them again and would definitely recommend to anyone who wants to pay for the service and then want to have peace of mind and assurance. I already have spoken about their excellent service to colleagues at work! Thank you for the service provided. Much appreciated. | |
| outboard | mouhjvek-1 | Top Service, Perfect service and best quote, very reasonable price, Good communication, Will use again and recommend.Many thanks Response:Thanks for using our Spanish service. | |
| personal goods | lawrence4177 | Pallet arrived swiftly with good communication. Response:Thanks for using our service to Dublin Ireland. | |
| 2 medium sized suitcases | emben_rtw | Quick responses during bidding and in arranging final freight details from UK to Aus including at the weekend/after hours. Friendly and helpful service with daily tracking updates provided on air freight status. Bags arrived 1 day early in perfect condition. Will use again! Response:Thanks for using our service to Australia | |
| bicycle - already boxed | knd_1 | First time using both this site and this company.
Provided good service and offered to arrange collection on my behalf from the other seller, which was picked up and sent to me via DHL Express 3-4 day service from USA to UK.
All costs and services was included in the package I have chosen, which also included import tax and duties.
And how can I forget to mention it was a lot cheaper than me dealing direct with DHL and etc. Response:Thanks for using our discounted USA courier service. | |
| drumkit | lindsayjohnston | Fantastic price and service. Would use again Response:Thanks for using our service to Spain | |
| cricket bag and equipment | lorraineandbarry | We were quite apprehensive about shipping our son's cricket bag and equipment over to Melbourne, but this company were absolutely fantastic. John was most helpful and efficient, calling us immediately when we placed our order and responding to our emailed queries by return. Everything happened as John said it would and our son's cricket bag and equipment arrived in Melbourne before he did! With excellent service like this, we are so glad we chose World Freight and we would not hesitate to use them again or to recommend them to family and friends. Response:Thanks for using our 3 day Australia service. | |
| Laura Ashley Garrat Desk - QA1008140863 | kalli.zachari-1 | The transaction was quick and the delivery quicker.Very good transportation company.It saved me from lots of trouble and money for such a heavy and large itrm.Thank you a million times! Response:It was a true pleasure to have dealt with you. | |
| Books, clothes, etc. | niki.kropp | John was fantastic! There was a slight mix-up with labels- to no fault of his own- but John reacted very quickly and found an alternative solution which I greatly appreciated. Everything from John's end was fantastic, and I'd highly recommend this service! Response:Glad we could be of service , it is sometimes how we react to a problem which shows how good we really are. | |
| 10 crated coffee tables to The Canaries | jonatbark | On time, no fuss, happy client. Thank you! Response:Thanks for using our sea service to the Canary Islands , always a pleasure to deal with this guy. | |
| La-Z-Boy "FRIENDS" Black Leather Recliner | jeroenegberink3 | Very good, very fast.
3 days early on shipping! never had that happen before, really really fast! Response:Thanks for using our express service to Holland | |
| 8 boxes clothes/ kitchenware | d.ohagan75 | First class service from start to finish. Thanks John. Response:My pleasure , glad we could safely re-locate you to your new home all the best for the future. Regards, John | |
| 1 Imac | snooze | Very positive experience !!!
Everything went very smooth: From the offer, the correspondence, the shipping and the delivery. I even got some great offers when adding more items to the delivery.
Thanks for the help John !
I would definitely use World Freight Shipping again ! Response:A pleasure to deal with keep in touch | |
| 120kg Canvas- Quarter Pallet Size | giles.golding | Straightforward- delivered on time. Response:Thanks for using our service to Sweden. | |
| Antique Merryweather & Sons London Fire Cart with Pumping Mechanism | andytfry | I'd never used this service before so wasn't sure what to expect. But it was actually pretty flawless. The job was complex (unusual large object to Southern Italy) but the price was fair and the communication excellent. The pick up went smoothly and my customer at the other end was happy. So I'm very pleased. Thanks Response:Thanks for using our express service to the south of Italy. | |
| piano | lisa500green | Fantastic service from start to finish. Very helpful, answering all my questions quickly. Collection and delivery very straightforward and convenient. I would definitely recommend them and if ever I needed to do this again I would not hesitate to contact them. Thank you for a great service. Response:Hope you enjoy your new piano pleasure to have such pleasant customers. | |
| PERSNAL BELONGINGS | omerh | OK | |
| Picture | catherine_anne | So the parcels were picked up Friday, I was told it would be 1st thing in the morning. I called at 12 noon as no sign of courier to be told it would be 3pm. At 4:30 no courier, he arrived 20 mins later. One of the parcels arrived earlier than scheduled the other arrived on time. The larger parcel box is apparent damaged. We have yet to speak to son and get pictures. It’s a Christmas present and didn’t want to open it until then but I feel like it needs to be opened incase the goods are damaged. The very strange thing is that the large parcel got all the way to USA to be sent back to EMA then was sent back to USA, so it did the journey twice !! We will be in touch re parcel tomorrow once it’s been opened. I have left the boxes below for would I use the transport provider again as John who we dealt with at the shipping place was really great & extremely helpful. | |
| Due giubbotti | christian.malizia96 | Yes Response:Thanks | |
| ENGUINE FOR A WOOD SHREDDER | lh.services | very good | |
| An antique sideboard | maya.andert | Dear Sir/Madam,
I pressed accept by mistake, I havent accepted the offer yet and srill trying to call the company for more information.
Kind regards,
M Andert Response:Please call our offices and we will be glad to assist | |
| fileing cabinet | ravigor2-1 | ok too late responce and then afterwards 100 of responce not quick in replying | |
| Crated sofa and ottoman to Norway | jonatbark | all good. Response:Thanks for using our air service to Norway | |
| plaster | sarahandrob-1 | I was VERY disappointed by the service provided by UK Distribution Ltd. John clearly avoided my calls and emails after the proposed delivery date had passed and I was trying to determine the ETA of the pallet.
He also quite clearly stated that he never uses such poor services as Palletways as they damage the goods in transit - however - it was Palletways who delivered the pallet !!
A terribly poor service, and attitude. I certainly will not use this company again, nor recommend it to others.
This delayed delivery (3 days late!) meant that my husband lost his work contract and lost money. I would therefore like to demand somesort of financial compensation.
Sarah Berry.
Response:THE DELIVERY WAS DELAYED DUE TO ONGOING ISSUES IN CALAIS , IMMIGRANTS SETTING FIRE TO TREES AND THEN SENDING THEM INTO THE MAIN MOTORWAY , THIS MAKES THE TRUCKS STOP AND THEY ARE THEN LOOTED. WHILST WE APOLOGIES FOR THE 3 DAY DELAY WITH DELIVERY THE SITUATION IN FRANCE IS ABSOLUTELY HORRIFIC AND WE HAVE NO CONTROL OVER THE IMMIGRANTS NOR DO WE GET ANY HELP FROM THE FRENCH POLICE. HAVE A LOOK AT THE DOCUMENTARY KATIE HOPKINS JUST TOOK PART IN WHERE SHE SPENDS A WEEK WITH A UK LORRY DRIVER IN FRANCE YOU WILL BE HORRIFIED AT WHAT YOU SEE AND THAT IS WHAT WE HAVE ON A DAILY BASIS. IF YOU NEED ME FOR ANYTHING YOU HAVE MY PHONE NUMBER AND EMAIL ADDRESS , YOUR PACKAGES ARE FULLY INSURED AND WE CAN PROCESS A CLAIM IF REQUIRED. | |
| 2 Bed Flat Move | kris_steele-1 | A complete cowboy company. Many problems, of which the worst was losing a box in transit and refusing to honour the insurance. The Company Director, Mr. John Boyes, refused any correspondence on the matter, and is now seeking to dissolve the company. I have taken legal advice and am suing Mr. Boyes for not honouring our contract.
Response:Dear Kris, You insured all 26 boxes for a total value of £3000.00 and then claimed that one box went missing with £3000.00 value , when prompted for receipts you simply had nothing to back up the claim and it was rejected. | |
| t shirts | zarinz29 | Awful service!!! Delivered late. They acted like a middle man but got paid for nothing!!! I did the following up with DHL when goods were delayed - DHL apologised offered a form of compensation. This information was passed onto world freight a chap called John who agreed he would reimburse me. 2 weeks later it is a coincidence we cant get hold of John??? We then speak with Jack who seems to be unwilling/uncoperative and suggested that they were not going to reimburse any costs although i have this in writing from his colleague John!!! AWFUL SERVICE!!! STAY AWAY!!! NEVER USE THEM AGAIN!! AS THEY INTEND TO KEEP ANY REIMBURSEMENT FROM DHL - HOLD ON A SECOND WHEN IT WAS MY GOODS/MY CUSTOMERS WHO SUFFERED!!!! Response:Delivery with DHL within 4-5 days of collection. You owe me £6000.00 in hmrc duties and taxes which I will get via the courts , how this feedback is allowed to be left is beyond me , a disgusting person to have dealt with and ruins 3 years of hard work with complete and utter lies. | |
| bike tools | ballantine_341 | Disgrace,never paid Globelink so my paperwork was never released.I had to pay $458.13 to globelink $107.00 to customs and $484 to Chambers then $211 to budget to hire a van and $40 for diesel .I paid for a door to door service which was £710.22.Do not use this Provider Response:You were aware no customs fees were included and at no point did you contact me to raise any concerns , why is this ? seems strange you would not contact anyone if you were so heavily out of pocket. You are already aware as a gesture of goodwill we have issued a refund to you , however if you dont bring problems to our attention how are we supposed to correct them ? | |
| Painting (need packing and shipping) | fredericbach | I want to take my time and make a special effort to describe the services supplied by this company.
From the word “Go”, it was amateurish, inefficient and dishonest.
Amateurish in how they used bubble-wrap, and nothing more, to create a sturdy packaging.
Inefficient, in how it took over a month to ship a parcel from the UK to Switzerland.
And dishonest in how they lied repeatedly about having done the job when they hadn’t, ended up subcontracting the job to UPS and charging me double the amount (includes the price of the bubble-warp), claiming I had to get in touch with UPS when this is what I paid them for, claiming the parcel had been lost when they had forgotten to ship it, claiming the label had fallen off when the parcel still had not been sent, hanging up on me, insulting me, refusing to pick up the phone, being constantly on answering service, claiming they would take care of things and eventually doing nothing, and it seems there will never be enough space to list them all.
Avoid At All costs.
Response:We collected your package and bubble wrapped the item at your request , it was you who didnt want to pay for the item packing in a case claiming it was too expensive. The item was sent on our fully tracked service what cant speak cant lie. When the item arrived in Switzerland you were aware import duties and taxes must be paid , however you seemed to think the more you shouted down the phone at me the more likely we were going to crumble under the pressure of your constant obcenities , we only tolerate so much and the phone was put firmly down on you because the words you used are not acceptable. Again you swore and bullied our young office junior in a desperate attempt to evade taxes , your behaviour in any warp of life is not acceptable. You got exactly what you paid for a fully tracked service with bubble wrap for your item , the delay was purely down to you trying to evade customs duties and taxes. | |
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