We are a family run business located in Lancashire. We have a citroen relay van, with all suitable equipment to ensure safe and secure transport of your goods in transit Our company goal is to not just meet customer needs and expectations, but EXCEED them. Our company relies on your feedback, so we ensure all aspects of our service is proffessional and to the customers requirements. All our services are to the highest standard and organised with realistic cost saving quotes We are fully insured along with goods in transit insurance. ALL OUR DELIVERIES AE DELIVERED WITHIN TEN WORKING DAYS OF COLLECTION,AND RECEIPTS OF DELIVERIES WILL BE GIVEN All quotes are based on one man one van. If any extra labour is required please let us know and we will always be able to accomodate. We look forward to dealing with you in the future. thanks
Recent Feedback for nibsvans
| Rating | Description | Customer | Comments |
|---|---|---|---|
| Bargain Vertical Gym Mat Storage Trolley | carolinedaniel | Great value, great communication, would definitely use again! Response:great customer- would deal with again!!. thanks | |
| Shabby Chic Extending Solid Waxed Pine Country Farmhouse Table and 4 Chairs | holme2012 | Speedy delivery,would use again. Response:excellent customer, would deal with anytime, thanks | |
| office desk | bluegibb | excellent service,great communication. Response:thanks, great customer, would deal with again. | |
| D shaped "espira" (B&Q) shower enclosure, tray and fittings | mark_weighman1985-2 | Great communication! Very heavy items delivered in perfect condition and with same day delivery as quoted. Will use again. Response:hi, thanks great customer, would dealwith again, cheers stu | |
| Dining table and six chairs | cathy_c | Polite and delivered items safely, even if there were a couple of false starts. Would use again! Response:hi thanks, would deal wih again, great customer!! | |
| BARKER and STONEHOUSE OVERTON SNUGGLER CHAIR / SOFA in MINK ** RRP £785 | lauraj2604 | Fantastic service, great communication. Will be using again.
Used for a chair purchase from eBay. The communication was great and pick up / drop off times much clearer than the nationals meaning you didn't have to stay in all day. Response:thanks, look forward to hearing from you, great cutomer. | |
| Unvented Hot Water Cylinder | jokaro50 | All good apart from he does not communicate with you so you cant make arrangement's. There was no hurry to collect or deliver the item as long as we new his plans. Would use again on condition he kept me in the loop. Thanks anyway, Pete | |
| Antique display cabinet | lambchop2509 | Positives were they did the job and delivered it same day without a scratch. Negatives are I still can't figure out how a £50 bid turned into £80 at the end of it. Wasn't explained properly in my opinion but I felt like because I had accepted the £50 I therefore couldn't retract it. They also didn't understand that I had already paid the £7.80 PayPal deposit either and I had to explain that to them.. Overall, happy with the job just not happy with the "hidden" costs. | |
| Fire surround | delquote-1 | Has not collected and has stopped communicating. | |
| Corner Unit / Display Cabinet in Annie Sloan Old White Chalk Paint, Shabby | janette.patterson1 | Nightmare.at first can't e mail or text enough but!!!!..... Once I accepted the bid then no rush to answer e mails or phone and certainly no communication. I cancelled and got a refund of my deposit. Why accept a job u can't commit to.. Response:Apologies again, we couldn't email whilst driving on our route, we offered to collect and deliver a day later than agreed, due to delays and London congestion. But the customer, said she can't wait until the following morning. Couriers can't predict traffic delays. And majority of customers understand and can be flexible. This customer thinks the transport providers have no other jobs, and struggles with understanding the logistics side of the delivery . Rare occasion, but not all customers can be pleased. | |
| Sideboard | joyjohnson | Not happy at all our customer was left to hump furniture all by herself as he refused to pull the van close to the house.Also he didn't communicate re delivery and expected her to be home when it suited him. Response:THE VAN WOULDNT FIT DOWN THE DRIVE, WITHOUT TKING A WINGMIRROR OFF. AND I DONT KNOW WHA SHE TOLD YOU, BUT I CARRIED THE ITEMS IN !! HOW COULD SHE CARRY THEM ??? | |
| 1 x 3 seater 1x 2 seater = 2x sofas | phoebe80 | I wish I'd took note of the 1 negitive feedback this bloke DOES ask for money up front DOSE'NT answer his phone or commuitate with the people he's dealing with and DOES lie through his teeth, all the positive feedback must be family or friends! Please don't get caught by this person, people like this need to be stopped!!! This person has done exactly the same to me as the previous negitive feedback person so that wasn't a one off! AND I WILL GET MY MONEY BACK STU!!!! Response:The job was completed two days late, after our van had broken down, and we hired a hire van at our expense. Considering the job was scotland to Norfolk that was quickly caught up, the customer told us and deliveryquotecompare that he would remove this feedback once delivered. But he has failed to do so, so deliveryquotecompare are now chasing it up. | |
| Victorian Mahogony Double Bed with sprung mattress base. | ceaquin | DO NOT USE THIS MAN!!
He is unreliable, he doesn't communicate, he is dishonest. He asked for payment up front and has now failed to deliver for the third time in a week and has not once notified me that he did not intend to do the job, just gives a litany of excuses after the fact. I will now be pursuing him through the small claims court to get my money back from him. I repeat - DO NOT USE!! Response:This customer put this feedback prior to us collecting and delivering. Our van broke down, so we hired a van out of our expense. Ended up collecting and delivering 2days late. Considering the job was from scotland to nr Norwich. Was a great catch up. And we completed the job. Couldn't of done anything more to please this customer. Yet he won't take back this feedback, after telling us he was happy!! Deliveryquotecompare are looking into this and may remove, once they hear from the customer that the jobs complete | |
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