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Recent Feedback for a2bdispatch5000
| Rating | Description | Customer | Comments |
|---|---|---|---|
| 1 x Car / SUV: Peugeot 205 | james.hubbard | Steven was the perfect transporter for my job. Extremely prompt, good communication, and went the extra mile when loading up. I’d recommend him unreservedly to anyone needing this service. | |
| 1 x Car / SUV: landrover 90 | david.sabo | Very helpfull | |
| 1 x Car / SUV: Ford Focus | mzalkhudairy-1 | Steven was very professional and friendly and kept me informed every step of the way. The delivery was slightly delayed due to auction opening hours but that was pre agreed ahead of the job being taken on board. Wel recommended. I would definitely use Steven again | |
| 1 x Car / SUV: Audi A1 | jadelouisecoles2310 | Steven was great throughout the whole process. He arrived on time and delivered promptly as well. His communication was excellent and his rates were very competitive. I would definitely recommend him and would use him again in the future. | |
| 1 x Car / SUV: Smart Four two | oldfyldefox | What can I say ….. these lads drove from Essex to Lancashire in a storm for over 8 hrs to get my car to me as promised on time. They kept in contact with me the whole time. Offered the best price !!!!! Will defo be using them again. Thank you so much x | |
| 1 x Car / SUV: BMW X1 | spiralto | Great lads, great communication. Delivered on time, great service would highly recommend. | |
| 1 x Car / SUV: Bmw 4 series | shurrabhamad94 | Very good service , cheapest price | |
| 1 x Car / SUV: nissan juke | rossfraser1 | Highly recommended, communicated all the way, polite, on time ,will use again. Five star | |
| Ducal Diplomat Pine Workstation | mariacrofts | Excellent. Punctual, friendly, great communications. | |
| Gearbox a drive shafts | traceysmrt | Very helpful & pleasant man. Would use again ???? | |
| Alloy Wheels 19” For VW T6/T5 | stevechambers1985 | Great service, fast response time and kept me well informed. I would definitely recommend Steve. | |
| There is currently no neutral feedback for this company on this page | |||
| 1 x Van: Citroen Relay | lizziecee87 | WARNING AVOID
a2bdispute accepted my job for transported then wanted to change it to driven.
He also called and asked this the day before we agreed which I declined as we agreed transported for the following day which he said he could still do. I asked him for time for collection which he never gave a straight answer to.
The next day (the agreed day of collection) I had to contact him to find out what was going on regarding transport which I had no reply to until after mid day and possibly only because I messaged on here in the end to get hold of him. In the text message he sent he said because of bad weather in wales his truck was stuck so again could not transport as agreed but wait for it could drive it which I knew was coming been here before with company’s as I’m a dispute company my self and in the trade well aware of the tactics some use.
Anyways few hours back and forward with texts I agree to him to drive the van to Glasgow he then demands that I have to tax and insure the van? Wait what? That’s what trade plates are for? Yes BUT I don’t have them on me bla bla bla more excuses from that second forward I started my research on this guy and his company wow what can I say I’m glad with experience in the trade my alarm bells started ringing. I have worked very hard over the years to work my client base up single handed and this guy has just gone and upset one of my clients due to prearranged keys been left in safe place as seller was leaving for working away from home he has cause a lot of stress and worry if the vehicle would be safe as he now knows all details of said vehicle that he has now stated he will not be transporting at all even later in the week!
This situation has been that bad I have got my full deposit refund already by the website after sharing all messages from myself and this joke of a company also the fact the website is well aware I’m a good customer on here sending vehicles all around the uk with very little issues just the odd chancers!
I also have another jobs posted on here and he was bidding on them same time he was ignoring my messages regarding this job and he was also offering to collect same day that he was ment to be collecting the one that was booked in. I get company’s have more than 1 driver but that’s not the case with this cowboy just do your research first people.
You can message back with any excuses as you like Steven but your most certainly not a professional transporting company in this trade it’s the likes of you we want rid of cutting corners left right and centre and it’s us big company’s who pay the price when it all goes wrong!
Response:I think it doesn’t take much for anyone reading they can see this is complete lies and a competitor on here trying to tarnish my fantastic reputation! I would not waste my time replying because everything that has been stated has been completely made up to try to make people avoid my business. | |
| 6 small boxes, 1 medium box, 2 big suitcases, 1 medium suitcase, 42 inch TV | vaishnavichandran27 | Utter scam artist! Cancelled on me an hour before the pick up and rendered me homeless for two days. He didn’t even care to answer a single call or text. I am a student from a different country, I literally had NOWHERE TO GO.
I had to spend 200 pounds extra and I have severe anxiety because of this disgusting and unprofessional man called “Steven” from Saw Gates.
He hasn’t even returned my deposit. SCAMMER! Response:Hi, Firstly, I do not take a deposit, its delivery quote compare that take deposits. Secondly, it was explained to you that the clutch has failed on the truck the same day we had scheduled collections and deliveries which is impossible to prevent, yes I totally understand it is a nightmare for me and all the customers but it is only you out of all the customers I had let down that has not been understanding and very rude sending rude text messages and leaving this feedback. I also explained I was currently in the middle of trying to hire another truck but due to the short notice I couldn't succeed in hiring one. I also explained I would be more than happy to rebook you in for another day once the truck has been recovered from the road side and fixed. If you are a student from a different country then i suggest you work on your attitude because I would not speak to someone in my own country like you and certainly wouldn't speak to someone in another country the way you think is acceptable. You have no respect for the people of this country clearly and certainly you are not understanding because 11 customers where let down and only you was not understanding and abusive. | |