We are a family based business that has proven to work well and have an established customer base. We can be trusted to complete shipments in a professional and caring manner. We look after the goods whilst we have them. We have plenty of blankets, straps, bungees etc and experience. We can always be contacted by email or phone and give regular updates. All we ask in return is that you give us all the correct information and we will do the rest **If there isn't any help at either end of the shipment then you need to contact us to make arrangements as the quoted price is for 1 person delivering and not 2.** Thanks for reading. Kev.
Recent Feedback for courierkev
| Rating | Description | Customer | Comments |
|---|---|---|---|
| Large concrete fountain. breaks down into 4 pieces | trevorle | Excellent service and communication. Recommended ! Response:Very welcome. Thanks for the booking. =] | |
| dining table and chairs | malc316 | 1st class service from kev, collected and delivered in perfect condition, would highly recommend !!!! Response:Thank you. | |
| ikea klippan sofa bed | hollowcheeks | good communication, pleasant transaction, will use again Response:Thank you. | |
| pick up and drop off wardrobe | 4131stephanie | I cannot fault this guy:
a) completely communicative
b)understanding when things went wrong my end
c)timely
d)a really nice guy to deal with,
Thank you so much Kev. Response:Hiya, far too kind but much appreciated. Just doing my job. :-) | |
| Fiat 126 500 gearbox | dunnah01 | Prompt, courteous and efficient - Highly Recommended Response:Much appreciated. Anytime. Kev. | |
| carpet | clz1477 | very reasonable price. excellent communication and always polite and professional. highly recommended. thanks kev. Response:Welcome Carolynne, lovely to meet such a nice genuine person as yourself. I've no need to ask if you like the carpet you bought. Hope the fitting went well. :-) | |
| Shabby Chic Table And 4 Chairs | rebeccaspringford | Great service Response:Thank you. :-) | |
| grandfather clock | bwd220547 | Courierkev provided the best possible service and was very obliging. I would certainly recommend him to anyone Response:Thank you. Anytime. :-) | |
| Large chest of drawers | brightonjames | Great service, no hassle, friendly driver with good comms and great timely service, all at a reasonable price!
Would def recommend this courier service to all.
Response:Too kind, just doing my job, but thank you. Kev. | |
| A box of clothes and an extractor fan (boxed) | andymkan | Excellent service, Excellent communication, Very accommodating, On time, Polite and a great price. 10 out of 10. Response:Too kind. Thank you. | |
| oak outdoor table and 2 matching benches | perkinst | A very competitive price, clear communications and a fantastic service with the van turning up spot on time. We would definitely use again as Kev was friendly and helpful. Thanks Response:Great feedback, cheers. | |
| AKVA Waterbed with 4 deep drawers, wooden base, headboard and heater | angel50m | Good service and very reasonably priced. Response:Thanks for the feedback. Much appreciated. Kev. | |
| Laura Ashley Rosalind Ivory Wide Chest of Drawers | janhorse | Well done Kev.
Highly recommend, the communication was great all the way, from acceptance of job, to collection of item, informing me once he had collected it and then an eta time, which was spot on. Very helpful nice man. Response:Too kind. Thank you. :-) | |
| Razor MX350 electric battery powered kids bike | jmorrell | Service was excellent Response:Cheers. | |
| 2 seater sofa and matching chair | doobydo | Great job, delivered within the time frame. Response:Cheers John. | |
| Conservatory | mauricio1968 | Very Good Job. | |
| DFS Apple Green 4 Seater Pillow Back Sofa & Matching Chair | periecordner | Great service. Completely hassle free. Reasonable price. | |
| Vintage Style Console Table | sebarnett | Great service provided on my furniture delivery. Good comms and very helpful with delivery. Very happy thank-you. | |
| Ekornes Stressless 3 Piece Suite Sofa And 2 Chairs | macksdad | Absolutely spot on delivery - all the way from East Sussex to Cumbria- item delivered promptly as agreed, in tip top condiiton. Would have no hesitation in using Kev again - first class! Response:Thank you for your nice comments. We try our best. Kev. | |
| 5 Boxes, 1 Chair | adamssski | Brilliant. Very quick delivery and friendly guy. Cheers Kev. Response:Very kind Adam. We do our best. Kev. | |
| Leather Sofa and Chair | agates1 | Delivery went well, communication regarding times of delivery good. No damage to the furniture. Kev was pleasant and polite, would use again. Thanks Kev. | |
| ANTIQUE OAK BUREAU | lenie72 | Kev was very friendly and collected and delivered on the same day. Very efficient service. Would recommend. | |
| Courier Whalen Mobile Workbench | filphox | Communication good, turned up at arranged time, would use again. | |
| Pioneer Lx Speakers 5.1 Walnut Timber, Inc Cables at 105ft | parrot_power | They sure do deliver had a few technical issues beyond their control very slightly effecting condition of goods, were careful and considerate would recommend! | |
| Good condition Balmoral Chesterfield 3 seater 2 seater and Regency wing cha | dockmeister | Very nice man who helped me battle to get the sofa into my living room, despite a very narrow corridor. Goods came in perfect condition, well wrapped and protected in blankets. I can highly recommend Kevin. Response:Thank you for you great feedback. Your welcome. | |
| futon sofa bed in 3 pieces | veselina | I didn't actually used his services, so I'm afraid I cannot comment on anything. Response:That's fine. You did use the courier service i suggested though so as to get your item returned and refunded within the shops time limit. I lost a booking, but that's fine, as the important thing was getting your item to where it needed to go in time for you to get your money back. Maybe you'll need me some other time. Thanks. Kev. | |
| summerhouse shed log cabin | rtlennon | did not use company can you refund my deposit they were too slow in contacting me or seller Response:Was an extremely busy week. We do our best but sometimes things don't go as smoothly as we hope they will. Sorry. | |
| 27m2 White Mosaics | fdewind | I paid deposit then he withdrew from deal saying he didnt want to do it anymore last min just before pickup - he messed me about really badly Response:My bid stated collection Monday, delivery Wednesday. I send a message with my bid bringing attention to the dates. You accepted these dates, then wanted same day delivery, which I could not do. You then cancelled, asking for the deposit back. I tried to help and suggest other courier sites and help you anyway I could. Wednesday morning, you called me asking what the delivery time would be that day. As I was already near London, I could not collect or deliver that day. You did not recall the cancellation. I called you and offered to collect Thursday and deliver Friday. You had already sorted out delivery with someone else. Please, anyone reading this, pay attention to the bid dates specified. Information and good communication is a must in this job! Kev. | |
| Beautiful Ornate Vintage French dressing table, tall boy and bedside cabine | kasiad | Absolute time waster!
After complying to all of his request and providing full details of delivery and pick-up he decides he doesn't want to do the job anymore!
Provides a mobile number which he decides not to answer.
Don't waste your time with this one. Response:How rude. First this customer orders me to pay, out of my own pocket, the cost of the items, £215. Also neglects to tell me there are more than the listed items to collect. Then decides to tell me the listed 'flexible' collection and delivery time has to be on a specific day. Two weeks after the booking. Then complains to Deliveryquote that at 9pm on a Sunday evening I cannot be contacted. I must apologize for having a life. Also, during our email correspondence, the customer, also suggests that if a bank transfer is made for me to give the money at collection, that I may not deliver and keep the money instead, tantamount to calling me a thief and calling into question our honesty and integrity as a small business. Then went on to re-list the shipment whilst we were corresponding, so my last email was, as you have re-listed the shipment it appears you no longer wish me to continue with it. At this point it is clear I decided to no longer continue. Anyone reading this, please see my other feedback for the 311 bookings. Thank you. Kev. | |
| Transport of a vehicle handling dolly | odonnell1 | Sorry but this has to be negative. Very keen price which I accepted, then spent some time trying to pin company down for a pick-up time. eventually called only to have the phone put down on me. Tried again by email and then received a response saying sorry but the business was having a bad time and that they were turning down the job.
deliveryQuoteCompare.com returned the deposit very quickly though Response:As a family based business, personal issues can affect us. Where as we do try our best, unfortunately life sometimes gets the better of all of us. On this occasion this one customer was affected. For that, i personally am very sorry. As a young business we have yet to master the leave it at home part. We are only human and as you can see from the rest of the feedback, we do a good job. We do not put the phone down on people. Mobile networks are not perfect. Kev. | |
| Pine double bed frame and flatpack shelving unit | tinasmith697 | I found this courier very rude. He could not do the job between the dates specified on my listing even though he placed a bid. Communication was very poor; he did not contact me when promised and when I spoke to him to try and arrange alternative dates he was very rude and unreasonable, hung up the phone and then would not answer any more calls. Avoid if you want hassle-free service. Response:Hi Tina. Sorry you feel that way. After booking at 10pm on Saturday night, you didn't follow up with any information regarding collection. The bid was placed and it was mentioned we could collect and deliver within the time you requested, however, we can't collect an item based on a post code only. We did try and contact you to ask you for the information, our driver still could have collected. Unfortunately our driver had already passed the post code by the time we got hold of you and was unable to collect. You didn't seem to understand that meant we could no longer deliver within your time period on your listing. We cannot always deliver within the timeframe requested, however hard we try. As for communication, I cannot speak for mobile networks but sometimes we get cut off. I remember you not believing i called you until i read out to you the time i called. Never mind. Anyone who reads our other feedback can make up their own mind. Thanks. Kev. | |
| stainless steel hog roast | lyndiloo | Extremely disappointed with the response I had. Could not give me even an approximate time for collection or delivery. He should have explained in his quote that he will do the job as and when he wants to. He emailed me to say that as he cannot give me a date he'll just call the job off!
Has now cost me a lot of money as I had already given my buyer the amount he quoted me for delivery. Response:Hi Lyn, sorry you feel that way. It clearly states on your listing that you were flexible for collection and delivery. Anyone in this business understands that we cannot always accommodate the customers time frame. We do our best to work with the customer but sadly it doesn't always work. My advice to you was to check the availability of collection and delivery to see if we could have met it *before* accepting the bid. In our experience it is better for the customer, if they are unhappy, that the job is cancelled, so they can find someone who can accommodate their time frame. Thanks. Kev. | |
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