We are a family based business that has proven to work well and have an established customer base. We can be trusted to complete shipments in a professional and caring manner. We look after the goods whilst we have them. We have plenty of blankets, straps, bungees etc and experience. We can always be contacted by email or phone and give regular updates. All we ask in return is that you give us all the correct information and we will do the rest **If there isn't any help at either end of the shipment then you need to contact us to make arrangements as the quoted price is for 1 person delivering and not 2.** Thanks for reading. Kev.
Recent Feedback for courierkev
| Rating | Description | Customer | Comments |
|---|---|---|---|
| bed | jb-2 | The best company i ever have for transport !!!!!!
KEV PLEASE GO ON LIKE THIS !!!
great Job
Jolanta and Bertus van den Berg Response:You'll make people think I paid you to post that. =] . Too kind. Many thanks. | |
| Shabby Chic 10 Seater Farmhouse Table | clarefr3 | Have never had to book a courier before but this company made the whole process very easy. Excellent and very speedy communications throughout. Very helpful with unloading. Would definitely recommend and book again.
Many thanks Kev! Response:Thanks Clare, pleasure doing business with you. Kev. | |
| corner sofa-bed | cezarovicj | Really friendly and good service! Would recommend any time! Response:Many thanks. Kev. | |
| multiyork sofa | janethwaites | Kev collected my sofa at very short notice, on a busy Friday evening, and kept me fully informed all the time of his progress. It was delivered when he said it would be, he was very helpful at both loading and unloading pretty much on his own. He is both professional and courteous, and I would thoroughly recommend him to anyone - your items are in safe hands with Kev. And his prices are very competitive. 100% recommend him. Thanks Kev. Will use your transport again. Response:Aww. Thank you. Just doing my job. Kev. | |
| 2 large sofas and 1 arm chair | patrick7910 | Excellent service. Kev came in with best price, and his communication was excellent. Collected two large settees and an armchair, from factory in Nottingham, on Friday, and was outside my house at 8am following morning. Nice guy to do business with. Thanks Kev. Response:Thanks Patrick, I'm guessing your team of mates got it into the house ok and it didn't cost you too many beers. Thanks for the bacon butty and coffee. Wish all my customers were as good as you. =] . Enjoy the suite. | |
| KENNY CORD 2.5 SEATER FABRIC SOFA RRP-£600 | asadmalik | Kevin provides a very reliable service Response:Many thanks. | |
| Neff D86G45NOGB Cooker Hood | rajivuk | Fantastic service and highly recommend this transport provider. Great comminication is a must and even delivered to me on Christmas Eve having picked up my item the day before. Gave the best quote too. Response:Merry Christmas! Many thanks, pleasure to do business with you. =] | |
| sofa | johnb1980 | Good friendly service. Kept me informed all the way and was honest and upfront about payment. Was a great help getting the sofa up some narrow stairs and into a first floor flat. Response:All part of the service. Many thanks, pleasure to do business with you. =] | |
| Development Model 2 Seater Sofa - Gold / Mink - GENUINE TOP BRAND MODEL - C | secoleman1960 | Outstanding service and communication. Truly could not have asked for better. Highly recommended. Response:Very kind. Many thanks, pleasure to do business with you. =] | |
| Gorgeous Shabby Chic Cabinet | ruthevanna23 | Very reasonable quote with good communication. On the day of delivery I was given a good estimate for delivery time (unlike companies that give ridiculously large windows of time)and updated throughout the day on delivery progress and changes based on very heavy, unpredictable pre-Christmas traffic. I was impressed by the service and will definitely use this company again when seeking business quotes in future. Needless to say, my item was delivered in good condition with no problems reported in the collection or delivery process. Definitely a very helpful and professional service. Response:Many thanks, pleasure to do business with you. =] | |
| Vintage Retro Kitsch Decorative Sideboard Oriental 50s 60s Teak Cocktail Ca | mothcatcher | Excellent service. I'd certainly use again. Response:Many thanks, pleasure to do business with you. =] | |
| Large Black Leather Corner Sofa *6/7 Seater!* | chommyhoney | Very trustworthy and helpful......delivered item very fast and in one piece.
Would highly recommend and definitely use his services again.
One happy customer Response:Many thanks, pleasure to do business with you. Just doing my job. =] | |
| 2 x soft Leather Armchair in Bergandy, good condition, Cash on collection | chigley1 | Very competitive pricing, good communication throughout from quote to delivery, kept me well informed and up to date with estimated delivery time. Also liaised with collection point to arrange collection. Highly recommended, excellent service. Response:Many thanks, pleasure to do business with you. =] | |
| Premier XPK 5 Piece Drum Kit | metrock23 | Really good service and very reliable. Very easy to do business with. Highly recommended Response:Many thanks, pleasure to do business with you. =] | |
| A George III oak high dresser | garciacj | execellent service, very serious and reliable Response:I see, serious huh.. lol, in a hurry probably, thanks for the positive feedback. Kev. | |
| Oven + Cooker Hood from Nottingham + Hob in St Albans DELIVERED TO LONDON | azimthedream | Absolute gem of a service, very professional and does what it says on the box....delivered on time, was courteous, made sure items were secured and free of damage....what else could I ask for? Highly recommended... Response:Many thanks for the feedback, just doing my job, praise appreciated though. Kev. | |
| ANTIQUE STYLE LEATHER TOP PEDESTAL WRITING DESK | jonoprosser | Very good communication and followed instructions perfectly. Many thanks! Response:Just doing my job. Thank you. | |
| Retro cocktail bar with original bar stool | samwise360 | Absolutely first class service. Everything went extremely smoothly and extremely quickly! Cannot recommend Kev enough. Awesome service! Response:Thanks Sam, much appreciated, enjoy the bar. Kev. | |
| Shabby Chic Dining Table and 6 Chairs_Butchers Block Pine__Farmhouse_Floral | cherrycakescottage | Wonderful, Wonderful, Wonderful!!!
Use this courier....you won't regret it at all! Response:Too kind Annette, just doing my job but many thanks. | |
| Aromatherapy Steam Capsule "Sauna" | joelacallaway | Excellent service, very happy with job and communications Response:Many thanks. | |
| bumper and tailgate | jobble | On time, excellent value and fuss free - many thanks. Response:Many thanks, pleasure to do business with you. =] | |
| washing machine | mickski | very good well impressed Response:Many thanks. | |
| antique linen press top & base | operaseria | Had to cancel job. Firm understanding re this Response:Job was accepted on the condition collection and delivery would be the week commencing 11th November. Collection was planned for Monday the 11th November, delivery same day. Unfortunately, the customers husband had to go into hospital and the job was cancelled with the offer of moving it another time. Not a problem for us. Thanks. Kev. | |
| two seater settee | denisedale | This was my first experience of delivery quote. Kev got stuck in traffic and the heavens opened as he arrived - but he still managed a smile and was very considerate and polite. He went the extra mile for me and helped move the existing sofa to make room for the new one. Very nice man. Response:Doesn't matter how bad a day it's turned into, good customer service starts with a smile. =] . Good feedback always welcomed. Thank you. | |
| Italian Designer Ligne Roset Contemporary Neo Armchair Chair Cost Over £15 | arrarasgorka | VERY PROMPT . GREAT COMUNICATION .WOULD HIGHLY RECOMMEND . Response:Thanks. Kev. | |
| futon sofa bed in 3 pieces | veselina | I didn't actually used his services, so I'm afraid I cannot comment on anything. Response:That's fine. You did use the courier service i suggested though so as to get your item returned and refunded within the shops time limit. I lost a booking, but that's fine, as the important thing was getting your item to where it needed to go in time for you to get your money back. Maybe you'll need me some other time. Thanks. Kev. | |
| summerhouse shed log cabin | rtlennon | did not use company can you refund my deposit they were too slow in contacting me or seller Response:Was an extremely busy week. We do our best but sometimes things don't go as smoothly as we hope they will. Sorry. | |
| 27m2 White Mosaics | fdewind | I paid deposit then he withdrew from deal saying he didnt want to do it anymore last min just before pickup - he messed me about really badly Response:My bid stated collection Monday, delivery Wednesday. I send a message with my bid bringing attention to the dates. You accepted these dates, then wanted same day delivery, which I could not do. You then cancelled, asking for the deposit back. I tried to help and suggest other courier sites and help you anyway I could. Wednesday morning, you called me asking what the delivery time would be that day. As I was already near London, I could not collect or deliver that day. You did not recall the cancellation. I called you and offered to collect Thursday and deliver Friday. You had already sorted out delivery with someone else. Please, anyone reading this, pay attention to the bid dates specified. Information and good communication is a must in this job! Kev. | |
| Beautiful Ornate Vintage French dressing table, tall boy and bedside cabine | kasiad | Absolute time waster!
After complying to all of his request and providing full details of delivery and pick-up he decides he doesn't want to do the job anymore!
Provides a mobile number which he decides not to answer.
Don't waste your time with this one. Response:How rude. First this customer orders me to pay, out of my own pocket, the cost of the items, £215. Also neglects to tell me there are more than the listed items to collect. Then decides to tell me the listed 'flexible' collection and delivery time has to be on a specific day. Two weeks after the booking. Then complains to Deliveryquote that at 9pm on a Sunday evening I cannot be contacted. I must apologize for having a life. Also, during our email correspondence, the customer, also suggests that if a bank transfer is made for me to give the money at collection, that I may not deliver and keep the money instead, tantamount to calling me a thief and calling into question our honesty and integrity as a small business. Then went on to re-list the shipment whilst we were corresponding, so my last email was, as you have re-listed the shipment it appears you no longer wish me to continue with it. At this point it is clear I decided to no longer continue. Anyone reading this, please see my other feedback for the 311 bookings. Thank you. Kev. | |
| Transport of a vehicle handling dolly | odonnell1 | Sorry but this has to be negative. Very keen price which I accepted, then spent some time trying to pin company down for a pick-up time. eventually called only to have the phone put down on me. Tried again by email and then received a response saying sorry but the business was having a bad time and that they were turning down the job.
deliveryQuoteCompare.com returned the deposit very quickly though Response:As a family based business, personal issues can affect us. Where as we do try our best, unfortunately life sometimes gets the better of all of us. On this occasion this one customer was affected. For that, i personally am very sorry. As a young business we have yet to master the leave it at home part. We are only human and as you can see from the rest of the feedback, we do a good job. We do not put the phone down on people. Mobile networks are not perfect. Kev. | |
| Pine double bed frame and flatpack shelving unit | tinasmith697 | I found this courier very rude. He could not do the job between the dates specified on my listing even though he placed a bid. Communication was very poor; he did not contact me when promised and when I spoke to him to try and arrange alternative dates he was very rude and unreasonable, hung up the phone and then would not answer any more calls. Avoid if you want hassle-free service. Response:Hi Tina. Sorry you feel that way. After booking at 10pm on Saturday night, you didn't follow up with any information regarding collection. The bid was placed and it was mentioned we could collect and deliver within the time you requested, however, we can't collect an item based on a post code only. We did try and contact you to ask you for the information, our driver still could have collected. Unfortunately our driver had already passed the post code by the time we got hold of you and was unable to collect. You didn't seem to understand that meant we could no longer deliver within your time period on your listing. We cannot always deliver within the timeframe requested, however hard we try. As for communication, I cannot speak for mobile networks but sometimes we get cut off. I remember you not believing i called you until i read out to you the time i called. Never mind. Anyone who reads our other feedback can make up their own mind. Thanks. Kev. | |
| stainless steel hog roast | lyndiloo | Extremely disappointed with the response I had. Could not give me even an approximate time for collection or delivery. He should have explained in his quote that he will do the job as and when he wants to. He emailed me to say that as he cannot give me a date he'll just call the job off!
Has now cost me a lot of money as I had already given my buyer the amount he quoted me for delivery. Response:Hi Lyn, sorry you feel that way. It clearly states on your listing that you were flexible for collection and delivery. Anyone in this business understands that we cannot always accommodate the customers time frame. We do our best to work with the customer but sadly it doesn't always work. My advice to you was to check the availability of collection and delivery to see if we could have met it *before* accepting the bid. In our experience it is better for the customer, if they are unhappy, that the job is cancelled, so they can find someone who can accommodate their time frame. Thanks. Kev. | |
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