SMALL FAMILY FIRM OPERATING DELIVERIES AND SMALL REMOVALS. BASED IN THE SOUTH WEST DELIVERING NATIONWIDE.
DUE TO TIMEWASTERS AND LAST MINUTE CANCELLATIONS CAUSING US TO LOSE MONEY, WE NOW REQUIRE 10% OF THE REMAINING BALANCE TO BE PAID BEFORE COLLECTION DATE.
TERMS ARE COLLECTING DELIVER WITH IN 7 DAYS OF BID PAYMENT ON DELIVERY CASH CHEQUE OR BANK TRANSFER WHICH MUST TAKE PLACE 12HRS BEFORE DELIVERY.
Recent Feedback for greenman
| Rating | Description | Customer | Comments |
|---|---|---|---|
| Beautiful Oak/Dark Pine Hinged Trunk | vasileiosh | Slight delay on picking the item but delivered as promised. Thanks | |
| IKEA Television unit with storage comes apart in 4 sections | animarcos | Efficient service. Prompt collection and delivery. Very very happy with the service provided. Friendly and helpful. Barry had a difficult job of collecting the items from a third floor flat but he completed the task. We cannot ask for anything more. We will be happy to use their courier service again and the company is really worth recommending to others. Very reasonable prices too. | |
| PAIR 3FT SINGLE ZIP & LINK BEDS WITH HEADBOARD SUPERKING SIZE 6FT | salmachine | very, very pleased. Good communication, service with a smile, prompt delivery, excellent value. Im glad to have used them and would certainly recommend. | |
| two rolled up rugs | anitahaskin | Great Service | |
| DUAL MOTOR ELECTRIC RISER RECLINER CHAIR ARMCHAIR, KILBURN CATCH FROM HSL | clarkie | A small problem with the pick-up, but once sorted out the delivery was made on time on the agreed day. Thanks to the crew and all at D&B. | |
| Collect adultv3wheeler bike and deliver to Cardiff | lynch0723 | Barry and Joan were so helpful, Barry collected the adult bike I bought from Ebay at the time promised and delivered it unfortunately the person at the other end was not in, so Barry re - delivered it. He went the extra mile for me so I could claim my refund, which I'm hoping to receive by 12th , so thanks so much. I would definitely recommend them and would use them again, they were friendly, efficient, professional, polite, kept me informed and prompt. Their charges were very reasonable too. WELL DONE MRS L LIVERPOOL | |
| audi parts - 3 parcels | jarobald | Good communication, friendly and efficient service. Great value for money. | |
| LAMBRETTA SERIES 3.1963 ITALIAN.125 (FITTED WITH 150 KIT) | argyle | EXCELLENT,PICKED MY LAMBRETTA UP FROM LEEDS AND DELIVERED IT TO TORPOINT IN CORNWALL THE NEXT DAY, WELL SECURED AND BEDDED IN, COULD NOT HAVE ASKED FOR MORE "GREAT PRICE" AND VERY FRIENDLY.A VERY BIG THANK YOU BOTH ONCE AGAIN. | |
| TRANSPORTATION OF 12 PLASTIC CONTAINER BOXES | whittaker17 | VERY EFFICIENT, SPEEDY AND FRIENDLY. ALSO VERY REASONABLE. WOULD DEFINITELY USE AGAIN. | |
| dining table and 4 chairs | 9576heather | Quick pick-up and delivered 3 days before estimate. Very friendly, competent service. Thank you! | |
| VINTAGE ART DECO RETRO 50's VINYL 3 PIECE SUITE | muffin64 | absolutley brilliant delivery firm .they kept us in touch from the days before they picked it upfrom swindon to the day of delivery.will definately use them again .. | |
| STAG MINSTREL BEDROOM FURNITURE FULL LENGTH MIRROR | kabakalli | Very nice people who delivery an excellent value for money service. Will definitely use again. Bernice | |
| Kohler Space Saver - Reach Asymmetric Offset Corner Bath 1600 x 900 Left Ha | t.franulovic-1 | Excellent and reliable service. Would definitely use them again. tihafran | |
| fridge unit | robertlea | Great service, very helpful, I highly recommend them. Thankyou very much | |
| LITTLE TIKES PLAYHOUSE | stokie2011 | i got my playhouse deliverd today and was very happy with them i pick it up like there said there said and phone me up last week and told me that it be deliverd on monday and there keep to there words thanks alot and i deal with them again so poeple who say there never use these again but i would so dont lisson to these bad mouthing pople thanks | |
| vintage cupboard doors & frame | missjlewis-2 | I was a bit concerned given some of the negative feedback but there was also a lot of good feedback. I am glad I listened to the positive feedback. I could not have asked for more. Truly accommodating to my needs and very understanding, I was probably one of the more difficult customers regards when delivery was required and parking near my home is difficult. I received excellent communication, fabulous customer service and the best price. I WOULD HIGHLY RECOMMEND. A VERY BIG THANK YOU. | |
| Small Victorian Balloon Back Cane Rocking Chair | margared | Just Plain Excellence in Perfect Timing. | |
| NEXT " OSLO " CHAIR IN " SEVILLE " GREEN FABRIC | suzanne.cooley-4 | Fast and professional service - thank you. | |
| 2 Seater wicker conservatory sofa | suzanne.cooley-4 | Fast and professional service - thank you. | |
| medium dining room table and 6 chairs | pbillington | Excellent Service. Great, friendly communication and on time. I read some negative feedback on here and I can categorically and confidently recommend that you IGNORE IT. My service was excellent. | |
| Oak Desk | peteshep | Very helpful, polite and keen to oblige, will certainly use again | |
| ITALIAN DINING TABLE & 6 CHAIRS MARBLE EFFECT(VITTORIA, ITALY) | kizzywizzy1 | brilliant,collected in london delivered to devon friendly ,helpful ,reliable, great price would definately use again . | |
| Set of Horse /Show jumps | macm167 | no problems 1st class job very reliable! | |
| Vw beetle roof | chcprop | Great ! picked up a whole vw beetle roof section ,got the job done ,,polite friendly service. Could do with a little more correspondence but other than that I'm very pleased and would use again. As for other feedback that I've read I can only assume that trafic delays were responsible for heated comments but as I say I am very happy with service the price was very good and delivary was spot on . | |
| a wooden work bench | denys-2 | Very Good. Many thanks. | |
| astra 1.4 gearbox | trismini | Still not delivered have asked several times for when it will be delivered and have been told they passed it onto another driver who would be with me by Wednesday and hasn't arrived | |
| Smeg SUK61MX8 Concert Stainless Steel 60cm Dual Fuel Cooker | tracygl50 | The item was collected and delivered, although I had to make intial contact as no-one contacted me after a day passed. I spoke to the driver who said that the office would get in touch. I had to call them instead as they didn't contact me again. The seller contacted me on the day of collection as he had not heard from the courier. It was late afternoon by this time. I had to call the driver again to ask him to contact the seller and notify him when he was likely to pick up, I was told it would not be until after 8pm! The delivery to me was due on Sunday, but the courier changed it to Monday morning first thing as they had problems on Sunday. At least the item was delivered safe and sound in th end, but communication could have been better. | |
| Ventura Protour Sora Road Bike | fozzybear | Couple of slight issues, they didn't seem very organised or professional. They were supposed to collect Thurs afternoon and came Fri morning (didn't ring me to advise would not collect Thurs) and were also supposed to ring 30 mins before arrival so I could make sure I was in and didn't (fortunately my wife was at home when they called). I won't be using again but as they were the only company to even e-mail me a quote fair play to them. | |
| Vintage Draw Leaf Extending Table | eddypalmer | Didn't hear back after a week. No response to calls or emails. Had to arrange alternative. | |
| white inset wash basins (two available) with taps | info-1746 | Poor Communication from Start to finish. I had to call 4 times to arrange collection and delivery. Was told they would collect on Tuesday and deliver Wednesday. My items arrived late Friday afternoon. Where were my goods for three days? No apology, no paper work or Receipt for my payment. Oh and they didn't even have my address!! | |
| VW T4 Transporter Caravelle Sliding Door Glazed | timdwhitehead | I selected this courier as it was the cheapest, probably not the best choice. The customer service was terrible, calls were never returned and the person I spoke to was grumpy and foul mouthed. The moral of the story is never choose the cheapest quote and always read the feeback! Thanks to Delivery quote for a quick refund! | |
| New bird aviary parrot chipmunks chickens cat 6ft x 3ft | williamson2307 | Never collected organised with him 4 times along with many phone calls made ! Terrible customer service and wont be using him again | |
| 7 chairs 2 small tables all brand new | nevnig1 | They collected one day late and delivered 3 days late. The drivers attitude was grumpy as he had had to wait 30 minutes for Furniture Village to find the order. All in all I was not impressed. David Dale | |
| YEW WOOD REGENCY STYLE BREAKFRONT LIBRARY BOOKCASE CABINET DELIVERY AVAILAB | ineedacourier | This job was confirmed and booked on 18.1.13, making allowance for snow conditions on the roads at the time, we agreed that the work would be completed within the 7 day window once the roads were clear, which occurred 2-3 days later. The seller requested they were contacted the day before collection to arrange to be at the collection site to meet the courier. They were contacted the same day as the proposed collection to say they would be there late afternoon or evening. This was not convenient to the seller so a revised collection date of the Saturday was agreed. I rang the courier on Sat a.m. to see if they were on their way to collect my goods. They weren't. They stated they would call me back when they had checked their diary, so when I reminded them of the arrangement they had made for Saturday, the person on the phone (who was not Barry) became aggressive and abusive towards me, calling me a 'Cocky F***' and stating they wouldn't now be doing the job and hung up the phone. It would seem the process of contracting to do the work within an agreed period and sticking to the arrangements is not something they consider important and as far as their communications and customer relations............this feed back speaks for it's self. Response:Once the job was accepted we tried for 3days before collection to contact the seller having left messages we had no response, we then got told we had been given the wrong number meaning we had wasted time and money for nothing! We then said we would "TRY" and collect Saturday. We then had a call from this "gentleman " asking when we would be getting there to collect to which I asked if we could call him back once we had stopped his reply was "no just answer me now" so I explained that my grandad had spoke to him about this not me so it will be better to talk to him in 20mins when we stop. His response to this was "look is the f**kin job being done today or not" to which I asked not to be spoken to like that as we are doing him a favor as most couriers would of told him to get someone else after the mess about we had originally. So he told me he was going to "make it nice and f**king easy for me" so I then interrupted him and told him "I'll make it easy sir poke your job you arragant f**ker". We are not rude to customers but I won't be continuously spoke to like that when all I was trying to do is help him!! This feedback counts for nothing read the majority it speaks for itself | |
| Collect Large bookcase | placemat27 | Don't bother trying to use this lot.
They are probably one of the most unprofessional companies I have ever dealt with.
After 4 weeks of 'We're collecting it tomorrow' or 'We'll be doing the job on Thursday' I cancelled them.
A host of unanswered calls, nil response to emails and texts and left messages then when I did get to talk to the guy despite me being polite he talked over me and was extremely rude and claimed I was trying to add items to the the job. This wasn't the case - it was his own ignorance of how the site works - He didn't even know that there is an option to add items to the listing which shouldn't make any difference anyway because his quote was based on cubic capacity.
Avoid at all costs!
Response:ITEM SATED I THEN ASKED IF WE WOULD DO 2 FOR AN AGRED PRICE THEN HE WANTED ANOTHER PICK UP FROM A COMPLETE DIFERNT AREA FOR SAME PRICE BEWAREOF THIS CONMAN | |
| tailgate and bumper | mikeylegros | complete waste of time Response:We made 3 phone calls trying to get full details when he did ansure and we ask for details of colection and delivery address he siad he gave it all to delivery quote to which he was told we only get post codes he said forget it | |
| deliver wardrobe | pokeyville | Despite numerous telephone calls and emails they seemed not to want to deliver
the wardrobe.They implied that it was my fault as I had not replied to Emails that they had sent which had clearly stated they would contact me.
Response:We won't go to an address unless we have confirmation that someone is home once that was confirmed the item was delivered (and carried upstairs) although the good we done wasn't mentioned!! | |
| GORGEOUS SOLID PINE SHABBY CHIC DRESSER TOP/PLATE RACK WITH SPICE DRAWERS. | kezbell | Initially offered to pick in 10 days - never turned up but promised it for two days later, never turned up promised for lunchtime next day - never turned up. Cancelled and employed another courier. They sent abusive email re cancellation. This was a frustrating non event to parties at both ends. | |
| Double Bed with mattress | leo2nasty | My delivery was delayed for two weeks and still do not satisfactory service or answer was provided. Has to apply for the refund and went for a higher rate job bid as there was a lot of time wasted in waiting for him. As a customer it was really frustrating. | |
| Butterfly table tennis table and accessories | srpdqc | They have not picked my item up. Said they read the name and not the post code! Will call back. Called and emailed numerous times. Do not answer my calls!!!!
Very disorganised small company. would not trust them at all!! Please be aware! Response:THE ADVERT SIAD SEATON WHICH IS DEVON SHOULD HAVE SAID SEAHAM DURHAM CONTACT CUSTOMER AND TOLD THEM AND SAID IF THEY STILL HAD IT TO BE COLLECTED WOULD CONTACT THEM WHEN WE ARE UP THERE NEXT | |
| Stag Minstrel Tall chest | robbieandkyl | Despite providing all the necessary information and contact numbers this firm didn't turn up to collect when they said they would on two separate occasions so had to cancel the contract. The parties at the collecting end took two separate days off work to accommodate them which made matters worse. Wouldn't use again. Response:This is rubbish each time we tried to collect the times wasnt any good with the seller who dint take any time off like wise the customer after accepting the bid sent me an email which we still have to say they were going away and wanted some one to pay foir the delivery by card check our profile it states cash or cheuqe couriers be ware | |
| Move exercise equipment from croydon to bath. two of the pictures below | susielecomber | This provider offered to transport for me at a very competitive rate but then he did not do the work. After number of phone calls (all madeby me), and two arranged dates which he did not keep I have given up and given the work to someone else. This provider was very unprofessional and I would never use him again. Response:THE REASON WE NEVER DONE THE JOB WAS YET AGAIN ONCE THE QUOTE WAS ACCEPTED AS FLEXIBLE IT WAS THEN PUT OFF FOR 2 WEEKS AND THE TWICE WE TRIED TO COLLECT WAS NO GOOD FOR SELLER | |
| Glass Top Dining/Kitchen Table | scuzzii | Whilst eventually our order was delivered, and recognizing that events (snow) did cause delay - communication was abysmal leading to stress whilst we emailed, called and texted. Arrangements were ignored, timings, phone numbers, promises of contact etc ignored. and communication when it did occur was combatative. Whilst not expensive this was not an experience to be repeated. I expect that the driver will blame this on me. Please do contact directly myself , my partner or the sellers of the item if you require verification. Response:Please contact seller as they we really good people buyer would not advise any one to do work for | |
| 3 seater settee and 2 chairs | lesleyjohn | I asked this man to pick up on the 5/4/12 he didn't arrive and after ringing him his excuse was that he was stuck in the lake district but he had promised me that he would pick up between 8.30 and 9.30 I explained to him when i ordered the pick up that my husdand had terminl cancer and that the new suite was arriving that afternoon. It ended up that my husband tried to lift the old suite and damaged his back and the new suite arrived before the old one was picked up.Didn't up until the 7/4/12. Thank god for the lads from csl they brought in the new one and were kind enough with a good neigbour who took the old suite into their garage then barry promised to pick up on saturday (2 days late ) which he did and then told my daughter in law in ivybridge that they would drop this off on sunday first thing. He did not arrive on the sunday until 3pm and then was quite rude to her saying that there was nobody to help him she had arranged for somebody to be there on the saturday 7/4/12 when it should have been delivered and then had also arranged for somebody to be there on the sunday morning 8/04/12 but yet again he let us down with the delivery details let me just say that he was very rude to my daughter in law and also did not keep any of us informed of what was going on. To me he just gave every excuse he could not to do the pick up and drop off on time if you ask me avoid this company as they are not reliable and do not deserve any custom absolutly rubbish avoid:avoid:avoid: Response:When we arranged the job we didnt know it was going to snow as we got delaid the customer was informed and told we would collect as soon as poss we went over 120miles out of are way to collect on the sat morning like wise the delivery was told it was going to be a day late to which she replied thats fine and there would be help to unload. we told them as it was easter we only had myself in on the way to deliver the A31 was closed i informed the customer when i arrived i asked where the help was and was told they had gone down the pub i then said the sofa would not go in to which i was told she had taken one out so that one would go in. i ended up taking all the legs off and was held up tring to get get it in for 45 mins. is that not reliable? | |
| Electric Fire | laurabaskill | I am furious at how i have been dealt with by Barry unprofessional, swearing at me, rude and refused to collect my delivery because he made a mistake on the collection time yet threatened that i have still to pay for the "service" that he did NOT provide me with.
I would like QuoteCompare.com to contact me as this man should NOT be allowed to speak to customers this way, he has been fraudulent and expects me to pay for his mistake, please do not allow customers to go through this same treatment, customers should not be allowed to be bullied in this way. Response:Glasshandles has got it wrong she was the one doing the shouting and swearing yes we did try to collect early but the seller said she could only get home for after 2.30 so when we went back the outside door was open we rang the bell got bitten by the collie dog so we rang her number which went to answer phone twice - thats when we rang glasshandle and told her we have photo and time were there and would be a small charge for time and derv we would say to all couriers be ware | |
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