We have years of experience in transporting a variety of items. Our primary aim is to provide exceptional customer service and we understand the importance of reliability and hassle free transactions. We operate several vehicles including an extra large long wheel base van, 3 Luton vans and a mini-van. We undertake everything from single document delivery to flat/small house moves.
Recent Feedback for professional-deliveries
| Rating | Description | Customer | Comments |
|---|---|---|---|
| African drum 90cm or 3 feet diameter | emmashton | Good for ebay pick ups - Very good service really nice people to talk to on the phone. Delivered everything on time and were great ! Response:Thank you for the feedback. We hope you enjoy the drum/coffee table! | |
| Georgian oak bureau circa 1800 | leetaylorson | Highly recommend this couple. Excellent communication throughout and helped to lift and unpack our very heavy bureau desk. They were also the cheapest quote so excellent value. Response:Thank you for the feedback and your help also. Hope we can do business again in the future. | |
| Dining table and chairs in gumtree | k8lay-1 | They were fantastic, their quote was the second lowest (very reasonable) the reason I went with them and not the actual lowest quote was because of the communication, they got back to me so quickly and I had never used this service before so were really patient with answering all my questions and were very helpful in explaining what was next. They dealt with other person and arranged times (they were flexible with this to) then again the communication was great on delivery day, I had a 2 hour time slot given to me, but they even rang when they were 15 minutes away. I would highly recommend this company and would always use them in the future. Response:Thank you for the feedback. I hope we can be of service again. | |
| 2 parker knoll wing back chairs | chris.galaxy | Brilliant service. Very friendly and helpful. Highly recommended Response:Thank you for the feedback. Glad to be of service. | |
| Sideboard | teresa_d_wood | They were absolutely brilliant. They collected within a 2 hour slot and delivered within a 2 hour slot. They collected the day after we gave them the go ahead, and we had the delivery a week later, item in perfect condition. Cant recommend them enough.. Response:Thank you for the feedback. Glad to be of service. | |
| Bedstead | milligfamily | I appreciated the 2 hour delivery slot that the company provided. Also the friendly service. Response:Thank you for your business and the positive feedback. | |
| Victorian mahogany table leaf | juniniho | Excellent communications and delivered when promised Response:Thank you for your feedback Every effort is made to ensure customer satisfaction. | |
| Carved side sofa table | ruthevanna23 | First time user on my part: Red Dart Couriers were completely superb from start to finish and their communication was excellent. They delivered a table for me at the peak of the flooding in the UK and despite their local business region, and the collection area being flooded, they were adaptive, proactive and kept me up to date. In order to get the deliveries out they worked across their weekend. I was very impressed by them and they were also very pleasant to engage with. In summary, a very professional, friendly and reliable service from my experience and I would be very happy to use them again, and would pick them above any of the large courier services. Response:Thank you for the feedback - we do our best! Very understanding and patient customer - much appreciated. | |
| Laura Ashley Camberwell Hideaway single bed | gislint | I was very pleased with Red Dart Couriers efficiency and reliability. Thanks a lot. I would definitely use them again. Response:Great customer, friendly & flexible. Thanks again. | |
| Bureau | brewergolf | Excellent service. Liked having the two hour window for pick up and delivery, which saves you from having to hang around all day. Response:Great customer, friendly & flexible. | |
| Vintage genuine Laura Ashley slipper bedroom nursing chair bramble berry fa | chrismedhurst | Exemplary. Response:Great Customer. | |
| 6 wooden dining chairs | annakatefield | Lovely people! Excellent communication, spot on delivery times
A pleasure to recommend x Response:Great customer, hope to work for you again. | |
| Chest of drawers | ajc994 | Great communication from the company, delivered on time and providing a fantastic service. Recommended. Response:Great customer, a pleasure doing business with you. Hope to work for you again. | |
| Solid Mahogany 6 Panel Internal Doors. 10 available in various sizes | melody.c | Seller has refunded my money because they said they have not heard from courier about pick up....I have lost my purchase.. Response:Sadly this feedback is untrue and calls to this customer have not been returned. The collection of the doors was booked in for collection today. We again spoke to the seller yesterday who confirmed that the doors had to be collected by last week, as the buyer knew, as he was now abroad. He apologised for our inconvenience and explained he had cancelled the ebay purchase as the buyer had not complied with his requests. This is in no way our fault and it is disappointing that this Customer is being dishonest with her feedback. | |
| 1 pallet | robm32 | The online quote for delivery almost seemed to be too good value to be true and I was slightly sceptical. Happily, they turned out to be pleasant and professional on the phone, sorted a minor problem efficiently, then safely delivered the goods as promised. Would recommend. | |
| Vintage Antique Brass Chandelier 8 Bulb | lizzie_redfern | Good price and very prompt at quotes. Communication could be better Response:Very disappointed at neutral feedback and unsure as to reasons. Collection and delivery dates/times communicated and adhered to. Item delivered in pristine condition. No comment made by customer at the point of delivery. Feedback not in accordance with comments made by all other customers on this and other similar sites. Confused! | |
| 2 White Wooden Bedside Cabinets From The White Company | justinbarrell | Over a month of unreturned calls, unanswered emails, lies, false promises and non attendances. Absolutely pathetic. AVOID
Response:This is completely untrue and unjust. We made early contract with the seller, who advised she was away for two weeks. She then made it very difficult to accommodate a collection in week 3. We never actually managed to arrange a collection date with the seller, so talk of "non-attendance" is untrue. When we contacted the seller about collecting in week 4 she said "they've already been collected"! You were aware of all of the above so I'm afraid your comments are lies and disgraceful. | |
| Stokke Tripp Trapp high chair. | crinklecrags | Very disappointed heard that they had not collected the item today, and had not contacted the seller again to confirm a time. She particulRly needed a morning collection within 2 hours. Can’t contact them until Monday so job not done and seller really inconvenienced. Waiting explanation Response:The collection was made as agreed with the seller and everybody was very happy. There was a misunderstanding with the date of collection though. Many thanks. | |
| Star Trac Spinner NXT Spinning bike | neil.x.dhir | Useless. Did not respond to calls or emails. Response:Response to e-mails was made and the full details of the item/addresses was requested but never supplied, so the job became dormant. | |
| Antique Vintage Chest Of Drawers Dressing Table Quality Wood Large | farehamcreek | This is one of two items not yet delivered Forecast delivery Friday 9th.
Also the owner at the collection point complains that they did not show up at the first arranged collection time nor did they advise by telephone
See my comment on the other Item
Regards Response:As you know it was agreed that both deliveries would be delayed until the following week. We attempted collection and the collection point customer was not in (after agreement to date and time!) We are in your area weekly, so this was the earliest we could deliver. See comments on other item. | |
| LAURA ASHLEY 'Garrat Range' Chest of 12 Drawers - Solid Birch/Chestnut Fini | farehamcreek | Item not yet delivered It is I understand In the Carrier's Storage in Bristol Deliver proposed for NEXT Friday 9th Feb some fifteen days after engagement not the 1-7days requested. Delivery Distance Approx 26miles
Regards
P.S. this is one of two items they're delivering next Friday
And they were the cheapest
I have also previously used this Service successfully. - No More Response:As you know it was agreed that both deliveries would be delayed until the following week, as one of the collection points was not in when we called to collect. We are in your area weekly, so this was the earliest we could deliver. | |
| barber chair excellent condition, rarely used | sherburnbarbers | Absolutely appalling service - AVOID - arranged 27 may and paid deposit no contact by 30th may i rang numerous times and had to reconfirm all details was told they couldnt collect till 6 june again i hesrd nothing rang them again was told they woukd ring back with update thrn my job gets reloaded onto quote site for other couriers and i am infirmed by the quote site that they are unable to collect it for me this has resulted in me having to cancel appointments for trestments at my sslon losing money and looks bad for our newly opened salon i am absolutely furious over the way they have messed me about and seller has jyst told me they rang her last night and because she couldn't be at her shop at 7am for collection they have refuses the job. I now have had to use a different courier and can't get drlibery till next week so yet anither werks worth of appointments to cancel THANKS FOR NOTHING | |
| 6 dining chairs | amanda-avery | APPALLING!!!!! A week after making the booking and NOBODY has contacted me or responded to my messages and NOBODY has contacted the person that the items are being collected from. I have left text and phone messages.....NOTHING. Response:This isn't factually correct. No contact details for the seller were provided and the telephone number given for this customer, by her, was incorrect - making it extremely difficult to make contact. Contact with the Customer has been made, prior to this feedback being left and the items are booked for collection and delivery. Although I understand the frustration, any delays stem from not being given the information to arrange the collection and delivery as quickly as we would usually. The feedback is disappointing and harsh and seems odd when the Customer is happy for us to continue collecting and delivering the items. It is not in our interest to delay collections/deliveries or be non-communicative. Adrian | |
| Page 8 of 8 « Previous 1 ... 4 5 6 7 8 Next » | |||