We have years of experience in transporting a variety of items. Our primary aim is to provide exceptional customer service and we understand the importance of reliability and hassle free transactions. We operate several vehicles including an extra large long wheel base van, 3 Luton vans and a mini-van. We undertake everything from single document delivery to flat/small house moves.
Recent Feedback for professional-deliveries
| Rating | Description | Customer | Comments |
|---|---|---|---|
| Chest of drawers | a.wakely | Superb; would definitely recommend Red Dart Couriers and use them again. Thank you for a excellent service at a good price. | |
| Headboard | lesleycotton | Good company | |
| Wooden Two Door / Three Drawer Wardrobe | lucyseaborne | Really great service from start to finish - would definitely recommend Rec Dart to everyone. Many thanks. | |
| Chair | crazieshill-1 | Excellent | |
| Oak TV corner cabinet | asarahfitzpatrick | Very helpful. Can recommend. | |
| sideboard | lizzyabc1 | Can't fault, collected a sideboard from Birmingham and delivered to Nth Norfolk. I accepted quote on a sat and didn't expect to hear from them till mon, but they contacted me within a few hours, they did what they said they would,regards contact, collection and delivery ( this was quick and easy both ends). I thought the price was fair prob about what it would have cost me to hire a van, pay petrol and collect myself. | |
| Wooden fireplace surround | katiefitzjohn | Great service - nice to deal with on the phone, good communication about 2 hour delivery slot. TImely collection and delivery, nice driver. Recommended. | |
| Sound Factory Tripod HiFi Stand/Rack | immigrant | Excellent service and great communication. | |
| Reception desk | eezeegeezaa | Excellent communication and very reliable with the best price. Faultless | |
| Next Oak Coffee Table | david-165 | Would highly recommend, the delivery driver was so pleasant, the phone service from Sally was great! Thanks | |
| washing machine | mungnharls | Very friendly service, easy to arrange and good value for money. | |
| ☆Superb Original 1940's Vintage Retro Teachers School Desk + Brand New Ch | becksbecher | Easy to use, good communication, flexible & good price. Would definitely recommend. | |
| exercise bike | jimdglos | great | |
| Vintage tallboy 1930s retro/vintage solid oak tallboy/cupboard | willowrowlands | Great service, thank you | |
| Wood Velvet ArmChair Pair Two French Style | pwhunter | Delivered a week late! but the delivery man was great, very friendly and quick. Would recommend this company. | |
| doors | helennicholls | Collection was on the day and time they said it would be and the man driving the van was very courteous. Although am I still waiting proof of delivery. I Have asked for a copy of the delivery signature but have not received that yet . | |
| Ercol sofa 3 seater | katia.bololia | Very nice driver, helpful and on time. Very happy overall, only thing was I asked for my item to be wrap-packed and it wasn't, but other than that everything was ok. | |
| A desk and a few pictures | perryfield | Very helpful guy.. now waiting to see if the delivery is as smooth as the collection. | |
| bedside cabinets | steve-611 | Job well done | |
| Empty Carboard Box for Musical Instrument | jayess.tee | Excellent service. Pick-up and delivery of a large, awkward shaped musical instrument box was timely and professional - thank-you. | |
| Restaurant cafe bar bistro wedding event tables | alison-236 | Excellent price. Pleasant & accommodating driver. | |
| Sideboatd (listed on Preloved.com) | drking1972 | This courier were very nice to work with. However, there was a glitch or two during the pick-up/delivery process that had they not happened could have made the experience better. Firstly, the courier just plain forgot to pick up the item on the pick-up day. While they admitted their guilt, I as the buyer was not notified of this by the courier and had to find out from the seller that nobody arrived to pick up the item. Secondly, I was told that I would be texted with a 2 hour window of when pick-up and delivery would happen. This never happened, and I had to contact the courier myself to get the info. While I don't mind doing this, it would be nice if a service offered was actually given. Otherwise, they were really nice to work with. They were friendly, apologetic when they needed to be without excuses, and the item was delivered in great condition. | |
| 6 dining chairs | janesked | Excellent communication and a friendly and professional delivery. Will use again. | |
| Rattan conservatory sofa 1.93 metres long | debbieatowers | Super service both re the organisation of collection and delivery. Very courteous telephone manner and careful, polite driver. Thanks for a trustworthy and most competitive experience. | |
| Vtg Mid Century Meredew Danish Style Coffee Table Media TV Storage Unit | alisonhurcombe | A great service that gave me many options to choose from and the courier company that I selected gave me a first class service and I would highly recommend them! | |
| Solid Mahogany 6 Panel Internal Doors. 10 available in various sizes | melody.c | Seller has refunded my money because they said they have not heard from courier about pick up....I have lost my purchase.. Response:Sadly this feedback is untrue and calls to this customer have not been returned. The collection of the doors was booked in for collection today. We again spoke to the seller yesterday who confirmed that the doors had to be collected by last week, as the buyer knew, as he was now abroad. He apologised for our inconvenience and explained he had cancelled the ebay purchase as the buyer had not complied with his requests. This is in no way our fault and it is disappointing that this Customer is being dishonest with her feedback. | |
| 1 pallet | robm32 | The online quote for delivery almost seemed to be too good value to be true and I was slightly sceptical. Happily, they turned out to be pleasant and professional on the phone, sorted a minor problem efficiently, then safely delivered the goods as promised. Would recommend. | |
| Vintage Antique Brass Chandelier 8 Bulb | lizzie_redfern | Good price and very prompt at quotes. Communication could be better Response:Very disappointed at neutral feedback and unsure as to reasons. Collection and delivery dates/times communicated and adhered to. Item delivered in pristine condition. No comment made by customer at the point of delivery. Feedback not in accordance with comments made by all other customers on this and other similar sites. Confused! | |
| 2 White Wooden Bedside Cabinets From The White Company | justinbarrell | Over a month of unreturned calls, unanswered emails, lies, false promises and non attendances. Absolutely pathetic. AVOID
Response:This is completely untrue and unjust. We made early contract with the seller, who advised she was away for two weeks. She then made it very difficult to accommodate a collection in week 3. We never actually managed to arrange a collection date with the seller, so talk of "non-attendance" is untrue. When we contacted the seller about collecting in week 4 she said "they've already been collected"! You were aware of all of the above so I'm afraid your comments are lies and disgraceful. | |
| Stokke Tripp Trapp high chair. | crinklecrags | Very disappointed heard that they had not collected the item today, and had not contacted the seller again to confirm a time. She particulRly needed a morning collection within 2 hours. Can’t contact them until Monday so job not done and seller really inconvenienced. Waiting explanation Response:The collection was made as agreed with the seller and everybody was very happy. There was a misunderstanding with the date of collection though. Many thanks. | |
| Star Trac Spinner NXT Spinning bike | neil.x.dhir | Useless. Did not respond to calls or emails. Response:Response to e-mails was made and the full details of the item/addresses was requested but never supplied, so the job became dormant. | |
| Antique Vintage Chest Of Drawers Dressing Table Quality Wood Large | farehamcreek | This is one of two items not yet delivered Forecast delivery Friday 9th.
Also the owner at the collection point complains that they did not show up at the first arranged collection time nor did they advise by telephone
See my comment on the other Item
Regards Response:As you know it was agreed that both deliveries would be delayed until the following week. We attempted collection and the collection point customer was not in (after agreement to date and time!) We are in your area weekly, so this was the earliest we could deliver. See comments on other item. | |
| LAURA ASHLEY 'Garrat Range' Chest of 12 Drawers - Solid Birch/Chestnut Fini | farehamcreek | Item not yet delivered It is I understand In the Carrier's Storage in Bristol Deliver proposed for NEXT Friday 9th Feb some fifteen days after engagement not the 1-7days requested. Delivery Distance Approx 26miles
Regards
P.S. this is one of two items they're delivering next Friday
And they were the cheapest
I have also previously used this Service successfully. - No More Response:As you know it was agreed that both deliveries would be delayed until the following week, as one of the collection points was not in when we called to collect. We are in your area weekly, so this was the earliest we could deliver. | |
| barber chair excellent condition, rarely used | sherburnbarbers | Absolutely appalling service - AVOID - arranged 27 may and paid deposit no contact by 30th may i rang numerous times and had to reconfirm all details was told they couldnt collect till 6 june again i hesrd nothing rang them again was told they woukd ring back with update thrn my job gets reloaded onto quote site for other couriers and i am infirmed by the quote site that they are unable to collect it for me this has resulted in me having to cancel appointments for trestments at my sslon losing money and looks bad for our newly opened salon i am absolutely furious over the way they have messed me about and seller has jyst told me they rang her last night and because she couldn't be at her shop at 7am for collection they have refuses the job. I now have had to use a different courier and can't get drlibery till next week so yet anither werks worth of appointments to cancel THANKS FOR NOTHING | |
| 6 dining chairs | amanda-avery | APPALLING!!!!! A week after making the booking and NOBODY has contacted me or responded to my messages and NOBODY has contacted the person that the items are being collected from. I have left text and phone messages.....NOTHING. Response:This isn't factually correct. No contact details for the seller were provided and the telephone number given for this customer, by her, was incorrect - making it extremely difficult to make contact. Contact with the Customer has been made, prior to this feedback being left and the items are booked for collection and delivery. Although I understand the frustration, any delays stem from not being given the information to arrange the collection and delivery as quickly as we would usually. The feedback is disappointing and harsh and seems odd when the Customer is happy for us to continue collecting and delivering the items. It is not in our interest to delay collections/deliveries or be non-communicative. Adrian | |
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