We have years of experience in transporting a variety of items. Our primary aim is to provide exceptional customer service and we understand the importance of reliability and hassle free transactions. We operate several vehicles including an extra large long wheel base van, 3 Luton vans and a mini-van. We undertake everything from single document delivery to flat/small house moves.
Recent Feedback for professional-deliveries
| Rating | Description | Customer | Comments |
|---|---|---|---|
| IKEA Robin Blue CD Storage Tower Unit x 2 | thestephenbrooks | Great couriers. Took more than a week in total to collect and deliver - but this was explained in advance and just fine in the context of the low price I paid. Items were well protected in transit and delivered by courteous and helpful driver. Communications with the office were professional and friendly. Would definitely use them again. | |
| wooden armchair | rfsports | A smooth operation from booking job until delivery, item got delivered soundly and within the time slot allocated, thank you. | |
| Ford Cougar MK2 Alloy Wheels (2) & Centre Caps | spayne28 | A very good and reasonably priced service.Would recommend to anyone and will use again if needed. Thank you. | |
| 19 packs of laminate flooring. | finleyfudge | Fantastic service. I would recommend to anyone, I really don't think you could get a better service anywhere. We purchased some flooring while on holiday in Devon and needed it shipping to Shropshire. I had several quotes through another comparison website, and this one, but I found that even though I'd input details of the job to get the quotes , when I then followed them up they all increased. One went from £88 to £223 !! Then I found these guys. The price quoted , £98 , was what they charged and they were excellent to deal with. In the end, I couldn't believe how easy it was, I kept expecting something to go wrong . They gave me a date for the collection and delivered 4 days later, could have been before but we weren't here. Had a text the day before delivery with a two hour delivery slot, then another on the morning of delivery , with the exact time, which was spot on. The driver was helpful and friendly . Fabulous service all round. | |
| Small desk | urbanplanninguk | Efficient delivery of a desk from Cheshire on a Tuesday with delivery via the depot to London on Saturday. | |
| Beech Whatnot/Shelves Vintage | doberlane | Polite and friendly service. However the item was dented after I opened the wrapping. | |
| Camper van pop top roof | hanfo2002 | Very competitive price Great service Great communication Would highly recommend | |
| Pye faux leather dining chairs - set of 6 | k-oakley | Excellent communication and service. Picked items up when expected, and delivered on time. Highly recommended. | |
| Six fire doors approx ~30kg each | waxingsatirical | Excellent service. Collection on a Saturday for no extra charge, arrived on time and driver was very polite and helpful. Delivered following Monday as promised. Great value for money. | |
| Living room 3 piece suite | pedro476 | Brilliant Service,Great price. Items arrived before 8:30 on the Friday morning and the driver was very helpful. A credit to your company.. I would defiantly use again Regards Pete Dawson | |
| Beautiful Sheesham Rosewood Desk | corston | Superb service. Collected when promised. Driver sent me a message on the morning of delivery with a time of 9.15am and arrived to the minute! Fantastic. Would highly recommend to anyone looking to move furniture and I would definitely use them again. | |
| GEORGE 111 MAHOGANY OVAL DROPLEAF TABLE WITH BUN FEET | njh123 | Very good service.Delivered on time and in good condition.A pleasure dealing with both Adrian and Sally. | |
| Quality Design Transparent Pivot Bubble Chair (Hard To Find Now!!!) | dap | I was very happy with the service overall. A little slow to make contact but once this was done then everything went exactly as it was planned. I was particularly happy that this is a small family business that still offer that personal touch. Even the delivery person was polite and helpful. Very pleased, would definitely use them again on the strength of this. | |
| Bosch dishwasher | keenan.dor | Really nice and responsive | |
| pair of loudspeakers | rojogannon | Very good service at a good price. | |
| Bed headboard for King Size bed, upholstered | dsdalziel | Excellent service. Would use again. No problems. Very helpful Thank you. | |
| Vintage 50's/60's fibre glass garden furniture restoration project | zoecp68 | Wonderful, no issues and happy to help | |
| Dishwasher | tyg62 | Excellent service. | |
| Carved Swan Armchairs x2 Empire Style (Delivery can be arranged) | sonia_athanatou | It took them two days to initially communicate with me but after that, I couldn't fault them on anything! | |
| Vintage Narrow Darkwood Writing Bureau - 2383 | nikkismith79 | Great, no problems at all. | |
| Antique Indian Door Coffee Table | maneeshverma | Reliable | |
| VINTAGE INDIAN COFFEE TABLE | maneeshverma | Very good Exp | |
| Danish leather three piece suite | grommellj | yes i would use this company again | |
| 2 Vintage Original Parker Knoll Wing Back Armchairs (PK720 MK3) | donnaparsloe1 | Very good contact very competitive prices and so accomodating to my cgange of delivery address and new setvice requirements . Will be using again and again ... | |
| Miele fridge freezer Frost Free | michaelsw11 | Good communication. worked within time estimation and excellent value | |
| Solid Mahogany 6 Panel Internal Doors. 10 available in various sizes | melody.c | Seller has refunded my money because they said they have not heard from courier about pick up....I have lost my purchase.. Response:Sadly this feedback is untrue and calls to this customer have not been returned. The collection of the doors was booked in for collection today. We again spoke to the seller yesterday who confirmed that the doors had to be collected by last week, as the buyer knew, as he was now abroad. He apologised for our inconvenience and explained he had cancelled the ebay purchase as the buyer had not complied with his requests. This is in no way our fault and it is disappointing that this Customer is being dishonest with her feedback. | |
| 1 pallet | robm32 | The online quote for delivery almost seemed to be too good value to be true and I was slightly sceptical. Happily, they turned out to be pleasant and professional on the phone, sorted a minor problem efficiently, then safely delivered the goods as promised. Would recommend. | |
| Vintage Antique Brass Chandelier 8 Bulb | lizzie_redfern | Good price and very prompt at quotes. Communication could be better Response:Very disappointed at neutral feedback and unsure as to reasons. Collection and delivery dates/times communicated and adhered to. Item delivered in pristine condition. No comment made by customer at the point of delivery. Feedback not in accordance with comments made by all other customers on this and other similar sites. Confused! | |
| 2 White Wooden Bedside Cabinets From The White Company | justinbarrell | Over a month of unreturned calls, unanswered emails, lies, false promises and non attendances. Absolutely pathetic. AVOID
Response:This is completely untrue and unjust. We made early contract with the seller, who advised she was away for two weeks. She then made it very difficult to accommodate a collection in week 3. We never actually managed to arrange a collection date with the seller, so talk of "non-attendance" is untrue. When we contacted the seller about collecting in week 4 she said "they've already been collected"! You were aware of all of the above so I'm afraid your comments are lies and disgraceful. | |
| Stokke Tripp Trapp high chair. | crinklecrags | Very disappointed heard that they had not collected the item today, and had not contacted the seller again to confirm a time. She particulRly needed a morning collection within 2 hours. Can’t contact them until Monday so job not done and seller really inconvenienced. Waiting explanation Response:The collection was made as agreed with the seller and everybody was very happy. There was a misunderstanding with the date of collection though. Many thanks. | |
| Star Trac Spinner NXT Spinning bike | neil.x.dhir | Useless. Did not respond to calls or emails. Response:Response to e-mails was made and the full details of the item/addresses was requested but never supplied, so the job became dormant. | |
| Antique Vintage Chest Of Drawers Dressing Table Quality Wood Large | farehamcreek | This is one of two items not yet delivered Forecast delivery Friday 9th.
Also the owner at the collection point complains that they did not show up at the first arranged collection time nor did they advise by telephone
See my comment on the other Item
Regards Response:As you know it was agreed that both deliveries would be delayed until the following week. We attempted collection and the collection point customer was not in (after agreement to date and time!) We are in your area weekly, so this was the earliest we could deliver. See comments on other item. | |
| LAURA ASHLEY 'Garrat Range' Chest of 12 Drawers - Solid Birch/Chestnut Fini | farehamcreek | Item not yet delivered It is I understand In the Carrier's Storage in Bristol Deliver proposed for NEXT Friday 9th Feb some fifteen days after engagement not the 1-7days requested. Delivery Distance Approx 26miles
Regards
P.S. this is one of two items they're delivering next Friday
And they were the cheapest
I have also previously used this Service successfully. - No More Response:As you know it was agreed that both deliveries would be delayed until the following week, as one of the collection points was not in when we called to collect. We are in your area weekly, so this was the earliest we could deliver. | |
| barber chair excellent condition, rarely used | sherburnbarbers | Absolutely appalling service - AVOID - arranged 27 may and paid deposit no contact by 30th may i rang numerous times and had to reconfirm all details was told they couldnt collect till 6 june again i hesrd nothing rang them again was told they woukd ring back with update thrn my job gets reloaded onto quote site for other couriers and i am infirmed by the quote site that they are unable to collect it for me this has resulted in me having to cancel appointments for trestments at my sslon losing money and looks bad for our newly opened salon i am absolutely furious over the way they have messed me about and seller has jyst told me they rang her last night and because she couldn't be at her shop at 7am for collection they have refuses the job. I now have had to use a different courier and can't get drlibery till next week so yet anither werks worth of appointments to cancel THANKS FOR NOTHING | |
| 6 dining chairs | amanda-avery | APPALLING!!!!! A week after making the booking and NOBODY has contacted me or responded to my messages and NOBODY has contacted the person that the items are being collected from. I have left text and phone messages.....NOTHING. Response:This isn't factually correct. No contact details for the seller were provided and the telephone number given for this customer, by her, was incorrect - making it extremely difficult to make contact. Contact with the Customer has been made, prior to this feedback being left and the items are booked for collection and delivery. Although I understand the frustration, any delays stem from not being given the information to arrange the collection and delivery as quickly as we would usually. The feedback is disappointing and harsh and seems odd when the Customer is happy for us to continue collecting and delivering the items. It is not in our interest to delay collections/deliveries or be non-communicative. Adrian | |
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