Collectively our group had worked at some of the best-known operators in their fields, and consulted at many more, where we got to know how things worked, why they worked that way, and developed a vision of how we could provide a more customer-focussed and complete end-to-end solution for our clients.
We based our business model on really getting to know our customers and their needs and then providing a complete and personalised service from collection to delivery. We realised that because each client is very different, with very different requirements and timelines, a ‘one size fits all’ approach used by many others in the industry would be doing a great disservice for the majority of businesses, in terms of both cost and service.
By partnering with the many top class logistics networks out there and using our existing contacts we knew that we could structure a personalised service for every client which would suit their exact budget and service requirements.
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