We have worked within the transport industry for a little over 20 years having gained extensive experience of moving both specialist and general goods from the whole spectrum of industry covering both UK and European areas-from a single parcel to a 100 ton silo- a car to a bus-a tractor to an antique-a caravan to a dinghy-we have the ability and the reliability and we deliver you're promises-beyond expectations.
Recent Feedback for wolftrans
Rating | Description | Customer | Comments |
---|---|---|---|
David Brown 25D Tractor Diesel | jezporter | Superb service and communication from start to finish. They even helped me push tractor into shed.
Would definitely use them again - 100%. Response:thanks for that-we do that as part of the service we offer-enjoy the refurb-regards wolftrans | |
Suzuki Grand vitara 2.0 | walker.187 | Very good service and took car extra five miles to unload Response:thanks martin-extra miles and time no problem-all part of what we do-regards wolftrans | |
1 x Car / SUV: Landrover Series 3 | ickle2 | Very happy with all aspects of comuecatoin and delivery
Will definitely use again Response:thanks for that-should be good in the snow-ruth will get arms like popeye as no power steering!!-regards wolftrans | |
Specialized stump jumper pro FSR 2006 full suspention enduro mountain bike | sassym | I would highly recommend as service and price were fantastic Response:thanks sarah-shame i could'nt give you some reverse business by having a trim!!-enjoy the bike but don't fall 'orff!! regards wolfrans | |
1 x Car / SUV: Mercedes C63 | neil.henderson3 | Fantastic service...drove through the night to deliver in the morning so save me taking time off work!!!
All round good communication to get my lovely AMG C63 to me and easily the best priced quote to boot....if you are looking for transport don't look any further....thanks Nigel..all the best. Response:cheers neil-we will always go the extra mile as standard-that little bit more puts us ahead of the rest-watch that front rubber-that beast of a car will eat 'em-enjoy-regards wolfrans | |
1 x Car / SUV: jaguar s type v8 | robertjsteer | No problems Response:cheers bob-short and true-to the point-just as our service should be-regards wolftrans | |
Range Rover - Needs torque converter | madmo121212 | Thank goodness for Nigel he saved me from buying a lemon .
I purchased a vehicle and wasn't available to view . No problem to Nigel he said he would look it over and he did . The seller had lied about vehicle and it was bad.
This was the reason I chose this company by the feedback and they were all right he go`s above and beyond where others charge you for it. He makes sure you are getting what you are buying. This man is so genuine helpful and a delight to deal with. Wish I got to meet him but because he checked vehicle thoroughly I did not buy thankfully.
Anyone who is thinking who should I choose then look no further this is your man . 5* ...
Hopefully meet you soon Nigel when I find another one. Response:thanks mo-genuine experience works-we give what others charge for-we work for you the customer-our delight is you're happiness-24/7, 365 days, we work for you!!!-regards wolftrans | |
laser cutter & sundries | djb1009 | Good communication, Good service and a really helpful guy.
Would recommend to anyone.Would certainly use again. Response:thank you for that-did you get it apart and together again-better get started for the christmas gift rush!!-regards wolftrans | |
Lotus Eclat,easy restoration project,runs well. | bionicwings | Speedy delivery,
Spoke with Nigel after i had paid my deposit and arranged a date for drop off. True to his word he arrived on the agreed day at the time he said he would be there for. A pleasure to do business with and if i ever need anything transported again he will be the first person i call.
Many Thanks
Tam
Response:tam-kettering northants to glasgow-thanks for the compliments-anything else we are here for you-enjoy the 'easy' restoration!!!!!regards wolftrans | |
Campion Speedboat/ trailer is not fit for journey. can be picked up without | jamieborastero | Great guy!!! Very good service and worth every penny paid!!! Picked up my boat in the UK and deliverd 36 hours later in Gibraltar!!! Incredible sercice highly recommended!! For sure will use him again on my next buy!!! Thanks a million Nigel, you are a legend mate!!! Response:jamie-ipswich to gibralter-thanks for that-going the extra mile is the norm-infinity and beyond is what we do!!!!-pleasure doing business for you-enjoy the boat-regards wolftrans | |
Tepco Traveller | rachel-25 | Excellent service, really pleased. Polite, friendly and very helpful: went the extra mile:) Response:glad you are pleased with the service-the buyer was as pleased with the craft and the hour of instruction from me-may we always keep the wind in you're sails-regards wolftrans | |
1 x Car / SUV: Mini Paceman | paul-11253 | Great job, would use again. collected in morning and delivered in the evening, many thanks Response:collected from glasgow delivered to reading-great car so jealous-hope 'er indoors enjoys it-many thanks any others you know who can!!-regards wolftrans | |
1 x Truck: N/A Tralier | afburford | Quote was the cheapest by far of quotes received via other sources. There was a short delay in arranging pick up (from Warrington) but then delivered (in Hemel Hempstead) exactly on time. Load (Santa sleigh permanently mounted on a 14ft trailer) was not the easiest item to transport but was carried safely on a large trailer. Driver (Nigel) was very helpful & friendly. Response:you listed the job as flexible-any dates suited the seller-you only asked for the sleigh to be delivered before bank holiday monday so as you're bods could work on it-we agreed with barry (seller) a date and time and collected it as agreed-it was then dropped of with you before bank holiday monday-not sure where the quoted delay remark comes from-thankyou-regards wolftrans | |
1.5 - 2 tonne 4 WD dumper suit home build | richard.jura | Very good service I defenitly recommend him to anyone, very good price and good communication. Cheers Response:thank you for the comments-hope you sort the brakes and enjoy the plaything-tarbert in argyll is a lovely place gave me a chance to visit the loch ness monster!!! as it was close by-regards wolftrans | |
2 x Car / SUV: Opel Astra, Mini Cooper | sergio_cunha | Really good price and they used a low loader trailer to move the cars instead of deiving them, i was really happy with that. I will definitally use it again Response:leighton buzzard to porto portugal-thanks for this trip-some stunning scenery and enjoyable local food-glad you liked the custom transit and custom trailer-enjoy the 'repaired' mini-regards wolftrans | |
1 x Car / SUV: BMW 3 series | deb-4 | Used Wolftrans to transport my Car from La Chapelle-du-Noyer (France) to Cambridgeshire.
Absolutely amazing service from Wolftrans.
They had it all under control....I couldn't provide exact pick-up address details to start with so had to change it half way through!....no problem to Wolftrans.
Then the garage in France had to be paid in cash as they wouldn't except card payment....no problem to Wolftrans.
I was concerned about my paperwork still being with the car....no problem - Wolftrans sorted it.
All this was sorted right in the middle of the French holiday season...roads are chaos - channel crossings a nightmare etc.
Then there is the equipment they use....far better than your average transporting /recovery equipment.....I actually got the feeling that they genuinely enjoy and take pride in what they do and it really shows.
Just to top it off - they're very friendly and genuine people that are a pleasure to know and talk to.
To sum up - you can put your trust in Wolftrans, which is very helpful when trying to sort out stressful situations like vehicle recovery etc.
I will definitely be recommending to others....
Response:thankyou for the kind comments-our aim is to please and go beyond-the extra mile is normal-hope the car sorts itself-regards wolftrans | |
1 x Car / SUV: audi q7 | carolineyavuz-1 | Can highly recommend anyone to use this company great communication excellent service and best price by far I certainly will use again 5 stars all round ... Response:thank you for that-lovely part of the world-enjoy that beast of a car-regards wolftrans | |
1 x Car / SUV: Aston Martin DB9 | brendan.beech | collection and delivery went as planned Response:thanks for that-you forgot to mention the wasted journey we made (down to you're people) and contended with and rescheduled on the spot-and still made the container depot on time- getting the 2015 db9 started due to flat battery at the Nottingham depot so we could load-the extra mile we do as standard-good luck to paul with the sale in Australia-regards wolftrans | |
1 x Car / SUV: ford escort | snapperoo | Great service very nice guy..brilliant communication def use again..many thanks Nigel. Response:cars gone to a good home-the guy had the exact model 30 plus years ago-good to do business for you-we are here for anything else-regards wolftrans | |
1 x Car / SUV: Austin a40 | respect_unemployed | Excellent customer service - excellent communication skills would recommend to others on Delivery Quote Compare.Com Response:thankyou for that-how is the rebuild going-hope the doors fitted ok-regards wolftrans | |
2009 MERCEDES E220 CLASSIC 2.1 CDI AUTO ACCIDENT DAMAGED / UN-RECORDED / RE | eoenga | Very efficient and good communicator made a tough job seem easy. Very pleasant and agreeable. Thank you Response:thankyou for that-good luck with the re build and shipping-regards wolftrans | |
1 x Car / SUV: Sdr V storm | richwill | Excellent professional service. Many thanks. I would definitely use again. Response:good luck with the re build and glad the battery problem sorted itself-enjoy the track days-regards wolftrans | |
Ifor williams trailer | sp8sy | Great service - went the extra mile, very helpfull, they waited for a longtime to organise the shipment without complaint and would definately recommend them. Response:the extra mile is normal but infinity and beyond is what we do-good luck with the estate management-regards wolftrans | |
1 x Car / SUV: Vw Beetle 59 | vas77uk | Really pleased with the service - collected quickly after friend let us down- we will defiantly reuse for future purchases Response:hope all goes well with the resto-many thanks for the drink-pleasure to do business with-regards wolftrans | |
5 Meter Rib | b4dwj | I hav a 5.5 m rib transferred over £250 miles. Communication was excellent and kept both myself and the seller well informed as it can always feel a bit nervy carrying out distance transactions.
All arrived in good order by a professional,pleasant company thanks again and would highly recommend to friends or use in the future. Thanks for all. Response:thanks for that pleasure to carry out this job-enjoy the waves-regards wolftrans | |
Logic arena/menage grader | s.c.milligan | very slow communication, in the end they couldn't do it. Response:actually we refused to do it as we told you-our communication was fine we responded to all you asked-suggest you look to you're own lack of communication-regards wolftrans | |
Touring caravan | jm64 | I don't use Wolftrans anymore !
A lot of excuses and problems by himself, promises promises etc
At the end i get my caravan in good condition but the week before delivery my seller and i were afraid that Wolftrans never makes the promises come true l !
After delivering the caravan Wolftrans was correct and friendly Response:you were told that the dates would be from the 18th at a date to suit-also to suit the seller-you are the one who wasted up to 10 days before accepting-i gave you the date and it was delivered on that day to the netherlands-on the day you were happy and could'nt praise us enough-in fact you asked for my advice on how to clean the van as the seller had sent it in a deplorable state-if you were so unhappy you could have said there and then-wolftrans | |
1 x Car / SUV: dodge w/c | mh325 | NEVER go near this company it is a scam they have taken my money up front and never done the job . I have reported them for fraud | |
1 x Car / SUV: volkswagen passat | gkabo3 | Delivery failed, but i have been refunded. Response:our apologies for this-the reason we failed was the agent driver we use in getting vehicles from areas such as brussels and germany to calais (when we are not in the specific area and the customer has bid the job down to a secondary fill up job) -the electronic ignition key the customer sent did not work and the agent driver did not spend enough time in trying to solve the problem apart from asking a mechanic who thought the transponder in the key fob was faulty-we accept that when we informed you of this you said we should have broken a window-thats something we would never do -its not in our nature to willfully damage any property-so for that reason we failed to collect the vehicle and as soon as we informed you we immediately refunded the monies paid-we will add that we did also offer to do this job again albeit the following week. | |
1 x Car / SUV: citroen saxo | jigs2895 | Would not recommend, failed to collect the car after 2 attempts and a week late! Driver was rude to me on the phone, abusive and unprofessional. Pay extra and use someone who knows what they are doing! Response:statement of fact sent to you on the 28/7/16 before you left a totally non-factual feedback comment - apologies for this debacle this evening-following on from our phone call and the sellers attitude to helping-firstly it is the sellers responsibility to have the goods they are selling ready to go-be it furniture or white goods or cars-this means they should be easily accessible for collection if not then they should do what ever to help-you're seller had driven this vehicle to an obvious point of scrap-an engine devoid of oil which for what ever reason had previously leaked oil into the carb and filters (sellers own words) no water in the radiator-and her own local garage could not sort the problem or did not want to-also did not want the car in p/ex-the seller stated she had driven the car specifically for approx 16 mins before it stopped-if she left it to cool down then she could go again for 16 mins-after this style of driving and the blue/black smoke emitted from the exhaust the seller parked the car nose forward in a parking space against the front of her parents house in february-it has sat there ever since quietly rotting-the seller stated she had not started or moved the car since that day-we arrived today 28/7/16 to find soft tyres-flat battery-brakes rusted on-alongside this car was her parents car-in an earlier phone call to the seller this evening we asked if she had some jump leads-she said no but she asked her family and they said they had some-assumption they would help start the car-it was in their interest after all-when we arrived the seller came out spitting feathers and refusing point blank to use jump leads-she said her fathers car was diesel and the saxo was petrol-i was lost at this point-i said she could use her mini again she refused point blank-she then said i should use my vehicle-i pointed out i could not get any where near the saxo due to how it was parked also my transit and trailer being over 34' in length-at this point i said i would tell you and i would abort the collection-she then gets abusive and claims i was not professional-well with over £30,000.00 of kit sitting there i said this was not a recovery job it was supposed to be a collection job and i had been told the vehicle started and was drivable- to end with over 5 hours expended and 234 miles covered on two trips no one can say we did not try to collect this vehicle-if you wish us to try again then the car will have to be easily accessible or we can requote for a recovery job-regards wolftrans. -i will not lower myself to argue over this feedback suffice to say you actually sent us an email asking for delivery to you on saturday 30th and we were trying to collect this car on the 28th for delivery to you on the 29th so how are we late-i will finish by saying you are way out of kilter compared to all my other listed feedback-let the public judge-wolftrans. | |
1 x Car / SUV: Land rover Defender | bodgerrfa | Terrible. Blew my engine as decided to drive car 147 miles and nackered my engine. Car was running but told drivable only for loading. No mot etc and been sitting. Terrible service. Police and legal informed. Response:when we accepted this contract both you and the seller we're told that we would be driving this vehicle to meet up with other staff where they would be delivering so as to put this vehicle on our trailer-james the seller advised us on collection that the vehicle had been both driven and towed at varied times by others while in his ownership-he had no problem on the day of us driving this vehicle away-he did say that he would'nt fancy driving it to scotland though-when we left the collection address the seller did not state it should not be driven we drove approx 4/5 miles to a petrol station as the vehicle sounded very rough to check levels as the seller obviously had not done so-upon checking the oil level we topped up with nearly 4 litres(leaving the last container of oil in the storage box)-we then drove a further 20 odd miles to meet up with our trailer-the condition of this vehicle has to be described as very rough and dirty as during the last 5/6 years it had received no real maintenance as the seller said it needed no mot so he had no need to make sure the vehicle was checked when he or others needed to use it-while not in use it was just left in a corner of the yard-the very fact that the engine oil level was so low indicates lack of maintenance and obviously as the engine needed to be run in order to power the pto unit would wear the engine-this one reason would point to a dubious ebay purchase especially as you had not checked or had an independent report as to the condition of said vehicle-you accepted static pictures of vehicle not working pictures and having been told that no mot was needed blindly accepted that the vehicle was in good order-on the second short run of this vehicle again to meet up with our trailer we encountered a problem-we stopped and upon checking saw a pool of oil under the front of the vehicle realized there was a problem and had the vehicle recovered-if we are to be held responsible for this problem then please supply all maintenance and service records showing that the vehicle has been maintained also supply all plant maintenance records for the cherry picker attachment and conformity certificate to show that this vehicle was in some sort of good order not a bag of spanners (as the trade would describe it) and not a totally un maintained vehicle as two owners thought that as no mot was required no care or maintenance was needed-we are professional in what we do and we would fully expect to make good any problems we cause hence having insurance. | |
Page 1 of 2 « Previous 1 2 Next » | |||