We offer a FAST, RELIABLE service. We collect and deliver goods through-out England, and Wales .
-------------------------Terms And Conditions ------------------------
LABOUR: In ALL cases the customer will have been quoted for an appropriate vehicle to transport their listed goods and a driver ONLY, any extra manpower required for carrying items above 25kg will be the responsibility of the customer.
RISK MANAGEMENT: In ALL cases the customer will have been quoted for transport of their listed goods from a ground floor location to a ground floor location.
ACCESS: Our drivers reserve the right to refuse collection or delivery of any item where the vehicle access has been deemed poor or inadequate
BALANCE PAYMENT: Will be due via Paypal to secure the booking. Once payment received we will contact you to make the final arrangements.
WE DO NOT ACCEPT CHEQUES
TIME FRAMES: All deliveries will be issued a 3 hour time frame for guidance purposes however these cannot be guaranteed. In case of breakdown of our vehicles, traffic or atmospheric conditions, we are not responsible for delay
GOODS INSURANCE: free of charge on all items up to the value of £10,000. (Basic cover excludes "BREAKABLES" Glass, Pottery, Slate, etc), Insurance will be void if items are not packaged or are deemed inadequately packaged. (ANY CLAIMS MUST BE SUBMITTED WITHIN 24 hrs OF JOB COMPLETION)
All jobs undertaken by ourselves through "DELIVERYQUOTECOMPARE" shall be subject to our own "TERMS OF BUSINESS POLICY", copies of this can be produced on request.
PLEASE NOTE: By accepting our quote through " deliveryquotecompare " you will be agreeing to our Terms & Conditions and our terms of business policy.
Any unfair feedback, will be reported to deliveryquotecompare
Recent Feedback for cphillips2014
| Rating | Description | Customer | Comments |
|---|---|---|---|
| parisot mid sleeper flat packed bed. ebay 171798727045 | markblagbrough-1 | Communicated with me well. Delay due to accident on M62 but delivered the following day as promised. | |
| Double bed and base, fridge/freezer | susanolivier | Really happy with the service, staff were friendly and helpful, would have liked a "proof of collection" | |
| Victorian Bookcase On Cupboard | mark.fallon1 | Plenty of communication, efficient and speedy. | |
| Carved Edwardian Solid Mahogany Fireplace complete with copper fire surroun | gedclarke | They came in with a great quote. They kept in touch with the seller for pick up and let her know when they were caught up in traffic. The items were secured and delivered same day. | |
| trailer | jose_j | Brilliant service, not all went to plan with traffic delays, but communication was spot on throughout. Would definitely recommend. | |
| saab 9-3 2.0l engine and gearbox | ian.bennett.plumbing | Were great from start to finish, even when there was major traffic delays all day, they kept me informed with what was going on. I would use them again for large items. | |
| Neon lights sign on acrylic box | marcin-2 | Nice and easy but communication needs to improve. Thanks | |
| Italian Dining Table set including six chairs | rodsonhull | Great company. On time delivery and collection. Would recommend to all who want a well run organised company. | |
| VINTAGE CABLE REEL DINNER TABLE WITH SINGER SEWING INDUSTRIAL STAND RUSTIC | mattjenkins16 | Very good, no problems at all | |
| Classic Large Wooden Bookcase Draws Shell Mouldings Dropped Price for Quick | rashid.aminur-3 | YOUNG, HELPFUL AND POLITE | |
| !BRICKS INCLUDED! Dimplex Storage Heater XLS12N - NEW - HEATING - ELECTRIC | haret_1969 | Good job well done,thanks very much indeed Charles | |
| 2 seat Chesterfield sofa | katest | Emma, your deliver lady was lovely. Unfortunately she got stuck in traffic so got to me very late at night (10.40pm). This could have been avoided if the pick up time was earlier. My main criticism is that neither parties were contacted to be informed of pick up/delivery windows, which meant I had to so a lot of chasing. Had Emma not been so great my rating would be a negative one. | |
| Large sofa - confirmed delivery requirement | sarah.richards2 | Clearer timings need to sorted , it is far too late in the day to collect items from the sender after 9 pm at night Response:Hi, We had been held up that day, we contacted the sender to see if they wanted us to reschedule due to the delay or if they still wanted us to collect, we will always collect late if the sender wants us to rather than reschedule and waster their day. | |
| 15 Hp Electric Motor (used) | recycle5000 | I can not give any comment as my item has not been delivered yet. | |
| 2 large wooden pictures | fanakapanhc | Was running a bit late but very swift drive with me and my work. James was a very nice guy. Good chat . Safe delivery. Thanks very much | |
| wooden garage doors | lisamolyneux-2 | Good value and the driver was pleasant and helpful. However communication was not great and could have been a lot better. | |
| wardrobe | eeshasilva-1 | Hi I never used this delivery as the seller changed his mind. I texted the courier bit got no response. What do I do about a refund as we hadn't put anything in the diary. | |
| one carpet cleaner prochem ax500 | laurenpatience | This was supposed to be delivered 3 days ago. Heard nothing guy at office 'still waiting for someone to phone him back' clearly no clue what they are doing. Item to be delivered worth £1200 and have no idea where it is!!! | |
| Antique Sofa And Chairs | pmihaisabin | It's now two weeks since I hired them. The goods are still where they were before. Every time I contacted them they promised they will get back to me in 24h or 48h or as soon as possible. Never happened! Now I have to start the refund fight with them. They never keep their promises, they never know what you're calling them for, and on their site they falsely advertise a 24/7 365 days/year service but when you ask about it you find out business hours are 9-5 Mon-Fri. Bad joke of an establishment. I hope Trading Standards will set them straight. | |
| Corner sofa | foreverleilee-1 | The worse ever!!!! I regret every last penny I paid to you guys, I regret choosing you guys! No communication! Up until now, no call! I was told that the delivery was going to be yesterday, I had to take off from work and I waited the whole day and no one called and until now, no delivery! Pathetic behaviour! Today is the 7/08/15, I hope I get my sofa??????? | |
| Hog Roast Machine Gas | brad.anderson | The company I ended up using was ATAw transport. It was difficult to contact them and get a reply, and that gave very little notice of picking up and delivering the item( with a text message received an hour before they arrived, at 8pm). They stated they cover the item so it is safe, which they did, but the cover looked like it had been found in a derelict building, a mouldy old curtain. They did deliver within the 7-10 day limit that was specified though Response:Brad, Thank you for your feedback. The collection contact was made aware of the collection days in advance, this was also the second time we had to try to collect as we had not been informed that the seller was on holiday at the time of our first attempt. The "mouldy old curtain" you describe your item to be wrapped in was not our doing, this was how the seller had packaged the item themselves for transit, we use industry standard removal blankets to protect all items whilst in our possession however as I am sure you can appreciate these are removed at delivery as they are not too cheap to purchase. | |
| two seater settee | kibandaal | I have paid for delivery but i have had no written confirmation of collection or delivery, from transport company,Ii would appreciate your help regarding this matter. | |
| Dark Wood Hallway Bench With Storage | zhuyingsi | My delivery hasnt arrived yet, no communication, and cant get hold of anyone via email, lane line and mobile phone. Balance was paid immediately after confirmation, I had to trace to get them moving, the item was picked up from the seller, but since then, I havent heard anything on the status of delivery. It didnt turn up as they said would, the company land line never be answered. The mobile phone contact is switch off.
Very bad experience！ I have made complain to the delivery quotecompare, and will see what happen next.
Response:We have attempted delivery to you twice now at agreed times, you informed by email that your address does not show up on sat navs so for the driver to call when close yet you then reject their calls. You have spoke with our office multiple times yet you now cannot give us a date when you can accept delivery! | |
| 3 Seater Leather DFS Sofa | martin_brooks | Terrible.... Chose this company because they promised collection and delivery on a specific day, with the following results:- Promised delivery 15:00-17:00hrs Arrived at vendors 1.5hrs late 18:30 advised "traffic issues" (untrue) and would deliver at 22:00hrs 19:00 advised they couldn't deliver, promised delivery following Monday - 4 days later. Not happy, but accepted - as long as they could offload (2 x people needed as large sofa) as i wasn't available. Contacted me by email on the Monday, advising delivery Tuesday 08:00.... They were re-advised that 2 x people would be needed, and re-told about access issues. Arrived Tuesday 11:00 - 1x small lady only delivered it, resulting in chaos. Appalling. Misleading then non-existent communication, no explanation and no apologies, despite me repeatedly advising them on what was needed to deliver. Would strongly advise not to use this company if you want reliability and professionalism | |
| Range cooker | nikkipengland | They appalling, I really think you should consider whether you allow them to quote for jobs on your site. They say they want to be paid by bacs transfer but dont check their bank account so days later they accuse you of not having paid, clearly delaying the whole shipment process. Their communications are awful, they take days to replyto emails, they never send the information they promise within the timescale given. The mobile number quoted just rings and rings its doesn't even have voicemail. I'm still waiting for my shipment although i was told it would be delivered in Bath by 4pm, physically impossible as it was only collected in Birmingham at 2:45. Complete and utter disaster. | |
| Edwardian Marquetry Inlaid Walnut Corner Cabinet. Wall Hanging, Pierced Ga | terao1002 | It has been 10 days since I paid for delivery of my furniture and I have sent several emails to them to find out what is happening; not one of them have received a response. Not only very bad business, but incredibly rude. I was sent one general email to request payment and information (to which I responded straight away), and one about a week after payment telling me that pickup would take place at X time and delivery at X time. Unfortunately no updates when I informed them that the seller of the item could only be in on two specific days of the week. Needless to say I am incredibly frustrated with this company and have not yet gotten my furniture... | |
| king size mattress | kathdanter | Do not touch this company with a barge pole. Their communication skills are worse than useless. They were six and half hours late for the collection, with no communication until they were almost two hours past the allocated time slot, then turned up to collect a king-sized mattress and a flat-packed king sized bed, with one young woman driver and no-ne else. The delivery was promised two days later but did not materialise due to a 'broken down van'. We had to chase and chase for the new delivery date, with no communication from them. The mattress and bed were eventually delivered at approximately 22:40 a day later than promised, again by the same young girl. Unprofessional in every way imaginable. The only slight redemption was that they knocked £20.00 off the bill. Avoid, avoid, avoid! | |
| large dresser | debtrevor1965 | no contact or communication whatsoever delays of one week picking up | |
| double bed mattress and frame | n.hunt | I have paid, two weeks ago, the fee for a delivery which has still not happened. i have tried on numerous occasions to contact the firm via email and phone and keep getting fobbed off with excuses or not answered at all. A shocking service and im not impressed with the firm or delivery quote with using this firm. | |
| Prima Bario Mattress | alanandjoan1 | I will never use this Transport firm again they are not worth
using , they let me down time and time again , It was a simple
job pick up and drop off but they just kept making promises
they could not keep ,I will not be using them again?> Response:Alan, I can only apologies for the way your job was handled, although it is no excuse we were experiencing some serious difficulties as a business at the time of your job which left communication not up to standard and jobs being missed, again I can only apologies for how this was handled and try to assure you that this is not how we operate. | |
| Vestax PDX-2000 Turntable With Numark Mixer | tomashoneill31 | Regardless of this companies negative feed back I decided to give them the benefit of the doubt, they were quick to contact me for payment in full before anything was picked up, subsequently any further correspondence was nil until I threatened legal action which led to a further agreement, unfortunately they continued to keep myself uninformed thus in turn leaving my vendors clueless as to when they might expect the goods to be picked up . I have since hired someone different on this site, who executed his duties superbly and swiftly
A T A W Response:Tomas, I find your feedback somewhat unfair, we had some problems our end which I explained to you and by way of apology offered you a 40% price reduction on what was already a good price, we then proceeded to keep you updated and get the goods collected from multiple locations and delivered to you exactly as promised. | |
| Amazing Vintage Retro 1950's 1960s English Electric Fridge Not Working | mrstone2u-1 | AVOID - Very unprofessional service, it took them three weeks to collect and deliver. Waited in for a whole day on the day they said they would deliver and they didn't, no contact until late that evening. When the fridge finally arrived it had been shoved in the back of the van right up to the bulkhead which put deep scratches in the top and side and then had 6 packs of heavy laminate flooring thrown on top of it. These had all moved around onroute as they were not secured. I suspect that they thought that as the fridge was old and not working they didn't need to take any care with it and it's quite obvious they didn't - badly run service by amatures - AVOID AVOID AVOID | |
| FRIDGE FREEZER. 2 PEOPLE REQUIRED | sking841 | absolutely horrendous service. between collection and delivery they were over 5 hours late with various excuses. Damaged the item on collection and initially did not acknowledge it. Had to complain to website customer services in the end. Finally admitted damage but blamed inadequate packaging rather than poor loading. If they felt it was not packaged correctly (Fridge Freezer) why did they not discuss this or ask when accepting the job. DO NOT USE THESE COWBOYS !!!! have left messages with their office administrator to call me to discuss but heard nothing. Not even tried to aplologise | |
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